be part of the team

A professionally challenging and rewarding place to work, we believe our employee’s knowledge, skills and experience are our most valued assets. We offer a competitive and comprehensive package that includes competitive base and incentive pay; medical, dental, life insurance; disability programs; Health Savings Account (HSA) and Flexible Spending Accounts (FSA); Savings/401(k), paid time off; education assistance and training. In addition to our full-time positions, we offer internships for students through our Intern University program and internships for professionals returning to the workforce through our affiliation with the Path Forward organization.

We are proud to be an EOE Minorities/Females/Protected Veterans/Disabled employer. The company's status is a VEVRAA Federal Contractor. Request Priority Protected Veteran Referrals. We maintain a drug-free workplace and perform pre-employment substance abuse testing. Applicants have rights under Federal Employment Laws (FMLAEEOEPPA)

accommodations for applicants with disabilities

iconectiv is an Equal Employment Opportunity/Affirmative Action Employer and provides reasonable accommodation in its application process for qualified individuals with disabilities and disabled veterans. If you have difficulty using our online career page due to your disability and need accommodation, you may e-mail us at recruiting@iconectiv.com. Please use "Accommodation Request" as the subject line of your email or call us at 732-699-4414.

Open Positions

Senior Full Stack Developer

US/Remote
Software Development
Job ID 2748

Responsibilities:

Build highly available and scalable provisioning services. Architect, design and implement core components from the ground up.  Build and design high throughput and query solutions to meet business needs including experimental design. Develop and implement server-side components in micro services based architecture including web services. Write high quality code, execute on ideas, and continually strive for improvements. 

Required Qualifications:

  • Expert level proficiency in Typescript/Python programming language along with practical working experience in Java.
  • Expert knowledge in building scalable Web applications using technologies like HTML5/CSS/Bootstrap, JSP, JavaScript libraries like JQuery, High Charts and Angular framework (5.x and up).
  • Proven experience in building scalable server-side/web-based provisioning services in typescript/python in AWS. 
  • Experience in a wide variety of TCP based protocol stacks and architecture (HTTP, SOAP, REST)
  • Experience in Spring framework technologies specifically Spring Core, Spring Security services , Spring Boot ,Spring cloud config and Spring Data services modules
  • Familiarity in working with AWS services and databases
  • Experience with both Backend and Frontend development technologies
  • Familiarity with secure design and coding in a scrum based agile framework
  • College degree or equivalent work experience of 10+ years
  • Lead Developer will the ability to perform software architecture functions along with demonstrated experience of delivery software systems on aggressive schedules with quality and on schedule

 

Desired Qualifications:

 

  • Familiarity with data stores specifically Elastic Search and/or MongoDB 
  • Familiarity with AWS
  • Hands-on experience with Node.js

Senior Full Stack Developer

US/Remote
Software Development
Job ID 2747

Responsibilities:

Build highly available and scalable provisioning services. Architect, design and implement core components from the ground up.  Build and design high throughput and query solutions to meet business needs including experimental design. Develop and implement server-side components in micro services based architecture including web services. Write high quality code, execute on ideas, and continually strive for improvements. 

Required Qualifications:

  • Expert level proficiency in Typescript/Python programming language along with practical working experience in Java.
  • Expert knowledge in building scalable Web applications using technologies like HTML5/CSS/Bootstrap, JSP, JavaScript libraries like JQuery, High Charts and Angular framework (5.x and up).
  • Proven experience in building scalable server-side/web-based provisioning services in typescript/python in AWS. 
  • Experience in a wide variety of TCP based protocol stacks and architecture (HTTP, SOAP, REST)
  • Experience in Spring framework technologies specifically Spring Core, Spring Security services , Spring Boot ,Spring cloud config and Spring Data services modules
  • Familiarity in working with AWS services and databases
  • Experience with both Backend and Frontend development technologies
  • Familiarity with secure design and coding in a scrum based agile framework
  • College degree or equivalent work experience of 10+ years
  • Lead Developer will the ability to perform software architecture functions along with demonstrated experience of delivery software systems on aggressive schedules with quality and on schedule

 

Desired Qualifications:

 

  • Familiarity with data stores specifically Elastic Search and/or MongoDB 
  • Familiarity with AWS
    • Hands-on experience with Node.js

NOC I Engineer

Bridgewater, NJ
Network Operations
Job ID 2746

Responsibilities:

Your role as a NOC I Engineer is to ensure service platform health and integrity through system, application, network, security, and database monitoring. In this position, you will play a crucial role in the Network Security Operations Center (NSOC) by being a key member of the service solution monitoring team.  In addition to monitoring, you will be required to provide support to the Customer Service and Operations Engineering teams to assist in troubleshooting service/system issues, collecting system/application/performance data, managing trouble tickets, performing notifications and escalations and system and application sanity testing.

As a NOC I Engineer you will have the following responsibilities:

  • Production and Test environment application and security (SIEM) platform monitoring for alarms, performance and security issues on systems, applications, databases, and network/customer connectivity.
  • Manage alarm events and technical application issues – creating, modifying, troubleshooting, and closing trouble tickets and routing issues to appropriate teams or vendors to be investigated and provide assistance wherever needed or requested.
  • Perform assigned daily, weekly, and monthly operations maintenance duties.
  • Perform basic system administrator functions such as: alarm detection, correlation and resolution; capture and review error logs, capture and analyze trace data, platform sanity testing, run performance and capacity analysis reports and provide overall system administration assistance whenever needed or requested.
  • Support platform maintenance and testing initiatives.
  • Support/Perform Project Tasks, Requirements, and other Operations deliverables, as requested.
  • Strictly adhere to standard Methods and Procedures (M&P) and Protocols defined for Operations Center personnel.
  • Generate and maintain operational and technical documentation to support the development and/or improvement of all Operations initiatives - M&Ps, Standard Operations Procedures, MoPs, Testing Execution Records, and Technical Administration Guides.
  • Mandatory attendance at staff meetings and training seminars.
  • Successful completion of NOC Certification Training Curriculum.
  • Must be available to work 24x7 rotating shifts including day, swing, nights, weekends, and holidays.

 

Required Qualifications:

  • UNIX/Linux/Solaris experience and system administration knowledge.
  • Previous experience in Network or Service Operations Center, technical troubleshooting, customer support, monitoring systems and knowledge of ticket and incident management, resolution and escalation processes.
  • Knowledge of IT service operations and management. Experience in a customer care and technical support in an IT environment.
  • Proficiency with Microsoft Office Applications Suite and SharePoint.
  • Proficiency with Written and Oral communications and documentation.
  • Familiarity with ITIL standards, ServiceNow, Testing, Number Portability, Telecommunications and Networking is a plus.
  • Personal Attributes: Must be a Team-player; good organizational, writing, and communication skills; customer and quality focused; highly motivated and self-starter; innovative thinker; and able to work independently.
  • Associates degree, college or equivalent experience in technology related field.
  • Minimum of 2 years of relevant working experience.

NOC I Engineer

Bridgewater, NJ
Network Operations
Job ID 2744

Responsibilities:

Your role as a NOC I Engineer is to ensure service platform health and integrity through system, application, network, security, and database monitoring. In this position, you will play a crucial role in the Network Security Operations Center (NSOC) by being a key member of the service solution monitoring team.  In addition to monitoring, you will be required to provide support to the Customer Service and Operations Engineering teams to assist in troubleshooting service/system issues, collecting system/application/performance data, managing trouble tickets, performing notifications and escalations and system and application sanity testing.

As a NOC I Engineer you will have the following responsibilities:

  • Production and Test environment application and security (SIEM) platform monitoring for alarms, performance and security issues on systems, applications, databases, and network/customer connectivity.
  • Manage alarm events and technical application issues – creating, modifying, troubleshooting, and closing trouble tickets and routing issues to appropriate teams or vendors to be investigated and provide assistance wherever needed or requested.
  • Perform assigned daily, weekly, and monthly operations maintenance duties.
  • Perform basic system administrator functions such as: alarm detection, correlation and resolution; capture and review error logs, capture and analyze trace data, platform sanity testing, run performance and capacity analysis reports and provide overall system administration assistance whenever needed or requested.
  • Support platform maintenance and testing initiatives.
  • Support/Perform Project Tasks, Requirements, and other Operations deliverables, as requested.
  • Strictly adhere to standard Methods and Procedures (M&P) and Protocols defined for Operations Center personnel.
  • Generate and maintain operational and technical documentation to support the development and/or improvement of all Operations initiatives - M&Ps, Standard Operations Procedures, MoPs, Testing Execution Records, and Technical Administration Guides.
  • Mandatory attendance at staff meetings and training seminars.
  • Successful completion of NOC Certification Training Curriculum.
  • Must be available to work 24x7 rotating shifts including day, swing, nights, weekends, and holidays.

 

Required Qualifications:

  • UNIX/Linux/Solaris experience and system administration knowledge.
  • Previous experience in Network or Service Operations Center, technical troubleshooting, customer support, monitoring systems and knowledge of ticket and incident management, resolution and escalation processes.
  • Knowledge of IT service operations and management. Experience in a customer care and technical support in an IT environment.
  • Proficiency with Microsoft Office Applications Suite and SharePoint.
  • Proficiency with Written and Oral communications and documentation.
  • Familiarity with ITIL standards, ServiceNow, Testing, Number Portability, Telecommunications and Networking is a plus.
  • Personal Attributes: Must be a Team-player; good organizational, writing, and communication skills; customer and quality focused; highly motivated and self-starter; innovative thinker; and able to work independently.
  • Associates degree, college or equivalent experience in technology related field.
  • Minimum of 2 years of relevant working experience.

Data Architect/Systems Engineer, Trainer

Bridgewater, NJ
Software Development
Job ID 2745

Responsibilities:
Data Architect/Systems Engineer/Trainer with responsibility to maintain more than one industry data standard (Common Language code set). This will involve driving code set evolution in advance of significant changes in the industry and caring for cross-code set impacts.  Also included will be customer training in industry standard for data, the software system that provides access to it, and responsibilities in the ecosystem. The right candidate will have a high degree of personal motivation, good leadership capability, and a strong personal work ethic encompassing eagerness to expand responsibilities and a can-do attitude.

Key Areas of Responsibility:

  • Technical support for more than one Common Language code set.
  • Participation in Industry Forums related to Common Language (e.g., TAG/IAB).
  • Manage to tight timelines.
  • Assist with special projects and other duties as assigned.

 Required Skills: 

  • Bachelor’s degree in Information Technology and Informatics, or Electrical Engineering, or 10+ years of equivalent work experience.
  • Candidate should have an appreciation of communication networks, processes, and systems.
  • 10+ years of Telecommunications experience.
  • Candidate should have an understanding of communications network equipment.
  • Strong inter-personal skills are required for working with customers.
  • Strong presentation skills are required for training and for reviewing code set evolution proposals with customers.
  • Highly motivated team player.
  • Exhibits relentless attention to detail.
  • Self-starter that has the ability to work with minimal oversight and has organizational skills to define, execute, track, and refine project activities.
  • Excellent communications skills, both oral and written, both technical and non-technical.
  • Ability to manage technical, business, and sensitive customer issues through clear communications.
  • Demonstrated ability to understand customer needs and customer issues and devise solutions.
  • Working knowledge of Microsoft Excel, Word and PowerPoint.
  • Travel will be up to 10%.
  • MUST be a US Citizen

Additional Skills:

  • Experience with Common Language Information Services is a plus.
  • Experience with asset financial classification is a plus.

 

 

Usability Engineer, contract

US/Remote
Software Development
Job ID 2742

Responsibilities:

6 month contract with possibility of extension

Seeking experienced Usability Engineer  to design and develop wireframes for a new a Mobile Application. The goal is to have an experienced UE develop the wireframes, which will be shared internally and with customers to gather feedback, and continually refine the wireframes prior to the start of development.

 Requirements:

• B.E degree in Computer Science, Electronics or Electrical Engineering in technology and or equivalent work experience 

• 3 to 5 years of design and development experience with mobile applications 

• Telecommunications experience

• US Citizenship required

Operations Engineer

Bridgewater, NJ
Operations
Job ID 2740

Responsibilities:

This Operations Engineer position will be responsible for operational and customer care responsibilities towards messaging products within iconectiv and will be contributing to the completion of all operational tasks under the general direction of the manager. Able to handle moderately complex issues related to messaging platform independently. Has full hands on experience in messaging related products, has extensive knowledge of SQL Servers and my SQL databases and has hands on experience working with applications, monitoring information systems, virtualization,  networking knowledge to troubleshoot and  able to do product operations and scripting. Ensures the effective monitoring of the products and responses to hardware, database, software, and network problems.  Will actively participate on to advance assigned projects from concept, design, development, through launch to market. We are looking for someone that can be a team player and has strong problem-solving, good hands on technical skills and communication skills. This individual will be responsible for the health and welfare of our primary MS SQL, reporting databases. This individual will direct the ongoing vision for our production database technologies and manage the database operations for a high availability transaction processing system.

 

The Operations Engineer shall also schedule and direct activities to resolve software problems related to products in a timely and accurate fashion:

•      Administration of databases, including backup strategy management, account management, and file maintenance Implementation of highly-available database systems with tools such as clustering, replication, log shipping, and database mirroring and  create and run reports.

  • Creation and delivery of ad-hoc reports to internal and external customers. Ability to troubleshoot database-related and application related systems problems, including performance, exceptions, and other business logic failures related to the data structure capacity
  • Work on deployment, maintenance, and support of current and new data center infrastructure including Disaster recovery center.

•      Experience in complex troubleshooting and resolve critical or escalated technical issues

•      Tests, configures and troubleshoot operational and network issues.

  • Ability to write simple to complicated SQL Queries and has familiarity and able to create and run reports.
  • Has familiarity using Wireshark and other protocol analyzers

•       Participates actively in on-call rotations to support customers, which may include occasional after hours, weekends and national holiday shift work.

•      Takes part in the development of processes and creates documentations, troubleshooting guide for new areas of work or knowledge.

• Have hands on knowledge of Linux/Unix operations system and Databases.        

 

Requirements:

• B.E degree in Computer Science, Electronics or Electrical Engineering in technology and or equivalent work experience

• High proficiency in SQL (SQL Server, Oracle/MySql databases), Python, shell scripting is a must, Java knowledge is desirable. 

• 5+ years of working in Technical operations, experience is a must

• Monitoring experience in Nagios, Zenoss, Solarwinds or similar is desired.

• Having  hands on experience in configuration management skills to automate repetitive tasks

• Excellent phone and verbal, writing communication skills.  Good communication skills is a must to handle international customers, technical and non-technical staff.

• Excellent work ethics and customer focus

• Initiative, critical thinking and good follow through are key characteristics

• Any experience with Service Now or Jira or similar ticketing system is a plus

Additional Skills:

•  Experience with AWS is desired.• Working knowledge using Elastic search, Kibaana and similar big data platforms is a big plus.

• Fundamental understanding of Internet networking protocols: SMPP, TCP/IP, TLS, DNS, HTTP, SMTP and SOAP protocol is a plus.

• Ops Automation tools (Ansible, Puppet, Chef, etc.): 1 year

• Linux client side and server side technologies: 1 year

Penetration Tester

US/Remote
Job ID 2737

**6 month contract with a potential to move into a Full Time role**

Responsibilities:

The Contract position will be responsible for maintaining a fully mature enterprise-wide IT Application and System Security Testing program. This role is challenged with the responsibility of identifying and safeguarding applications, systems, and emerging technologies while applying information security best practices. In addition, this role will be responsible for enhancing a robust cyber security Software Development Lifecycle (SDLC). This position will also have operational responsibility in the disciplines of: vulnerability management; incident response; malware analysis; audit and compliance schedules; security best practices to large database and high-transaction software systems in the Telecommunications space; advancing the program development of key risk and performance indicators with documented metrics.

 

Some essential functions of the role include, but are not limited to the following:

  • Work with sensitive and confidential information while maintaining the highest level of confidentiality, professionalism, and ethics
  • Maintain documented procedures and follow industry best practices for conducting application, system, and malware testing
  • Contribute to helping others learn industry security tradecraft
  • Perform application and system vulnerability assessments across the enterprise
  • Monitor overall IT Security Operations effectiveness
  • Assist with incident response and potential breach activities, on a 24x7 schedule, if necessary
  • Perform code reviews across a variety of programming languages and business units
  • Performing assessments of System Development Life Cycle (SDLC) processes
  • Developing test scripts and procedures to support the program’s tactical and strategic initiatives
  • Other security-related projects that may be assigned according to skills

 

Required Qualifications:

Candidates for this role must have direct experience with the following:

  • Minimum of 3+ years work experience in application security
  • B.S. degree in Computer Science or equivalent work experience
  • Strong ethics and understanding of ethics in business and information security
  • Experience in penetration testing with one of the following security tools (Burp Suite, sqlmap)
  • Experience performing code reviews
  • Secure SDLC process
  • Experience in or strong understanding of software development / writing coding
  • Experience remediating vulnerabilities with business partners
  • Knowledge of OWASP tools and methodologies
  • Understanding of Java, C# and other web programming languages 
  • Understanding of scripting languages such as: Python, Go, AngularJS
  • Knowledge of secure system configurations for both Windows and Linux platforms 
  • Knowledge of how to secure and configure Webserver Technologies such as Apache, IIS, Tomcat etc. 
  • Ability to complete tasks and deliver professionally written and oral reports to clients at all levels of the organization
  • Possess current security certifications (e.g., CSSLP, CASS, OSWE)
  • Participate and contribute to enterprise security breach response activities; 24x7 schedule, if necessary
  • Collaborate with both internal and external partners to develop and update Security Operations standards, procedures, guidelines, and best practices
  • Developing and reporting of key information, metrics, security performance, and driving enterprise processes
  • Excellent communication, collaboration, and strong project management skills 
  • The ability to obtain a government clearance

 

Additional Skills:

  • Experience working with malware and applying reverse engineering techniques
  • Experience with web application vulnerability scanning tools (e.g., IBM AppScan, HP WebInspect, Acunetix, Burp Suite Pro, amongst others)
  • Experience with creating scripts (e.g., PowerShell, Pearl, Python, Go)
  • Experience with application and system analysis tools (e.g., HP Fortify, Checkmarx, BlackDuck)
  • Experience with high level programming languages (e.g., Java, C, C++, .NET (C#, VB)) 
  • Experience with web application development (e.g., ASP.NET, ASP, PHP, J2EE, JSP)
  • Understanding of container and automation technologies such as Jenkins, Puppet, Chef, Docker, Kubernetes etc. 

Senior Linux Systems Engineer, Arizona

US/Remote
Job ID 2736

Location - Scottsdale, Arizona

Responsibilities:

  • Administration of Redhat, CentOS, and other Linux operating systems.  
  • Satellite management, Ansible and puppet scripting.
  • Configuration, maintenance and respond to the alerts of the monitoring system. 
  • Prepare for new product related releases and assists with new initiatives and upgrades
  • Work with our product development team to implement and support new client offerings
  • Explore and integrate new technologies, transitioning operations from traditional administration and deployment to infrastructure as application leveraging automation/configuration management technologies
  • Work with Security initiatives including hardening of golden images, fixing vulnerabilities, implementing PAM, and other security related projects.

Requirements:

  • 10+ years experience as Linux Administrator
  • Occasional work after hours or weekends at our co‐location facility 
  • Rotational after‐hours support with 24/7 on-call duty
  • Ability to lift up to 50lbs + to move servers
  • Bachelor’s Degree preferably in Computer Science
  • US Citizenship required

Additional Skills:

  • Strong background in Linux/Unix administration and understanding of code and script (PHP, Python, Perl and/or Ruby) 
  • Experience with Redhat IDM or FreeIPA
  • Strong  technical problem solving skills and experience in IP networking and static routing FTP, SSH, SMTP, DNS, HTTP/S, DHCP, Syslog logging facility
  • iconectiv has a footprint in AWS, Azure and Google cloud providers.  The person coming onboard must be experienced in AWS EC2 instance administration. 
  • Assists with Avamar backups and recovery
  • Experience with Oracle, MySQL, PostgreSQL and Mongo databases
  • Experience in a high‐availability, mission critical environment, and disaster recovery testing.

Contract - Security System Testing Analyst

US/Remote
Job ID 2735

**6 month contract with a potential to move into a Full Time role**

Responsibilities:

The Contract Security System Testing Analyst will be responsible for maintaining a fully mature enterprise-wide IT Application and System Security Testing program. This role is challenged with the responsibility of identifying and safeguarding applications, systems, and emerging technologies while applying information security best practices. In addition, this role will be responsible for enhancing a robust cyber security Software Development Lifecycle (SDLC). This position will also have operational responsibility in the disciplines of: vulnerability management; incident response; malware analysis; audit and compliance schedules; security best practices to large database and high-transaction software systems in the Telecommunications space; advancing the program development of key risk and performance indicators with documented metrics.

Some essential functions of the role include, but are not limited to the following:

  • Work with sensitive and confidential information while maintaining the highest level of confidentiality, professionalism, and ethics
  • Maintain documented procedures and follow industry best practices for conducting application, system, and malware testing
  • Contribute to helping others learn industry security tradecraft
  • Perform application and system vulnerability assessments across the enterprise
  • Monitor overall IT Security Operations effectiveness
  • Assist with incident response and potential breach activities, on a 24x7 schedule, if necessary
  • Perform code reviews across a variety of programming languages and business units
  • Performing assessments of System Development Life Cycle (SDLC) processes
  • Developing test scripts and procedures to support the program’s tactical and strategic initiatives
  • Other security-related projects that may be assigned according to skills

Required Qualifications:

Candidates for this role must have direct experience with the following:

  • Minimum of 2+ years work experience in application security
  • Minimum education requirement of B.S. degree in Computer Science or equivalent work experience
  • -Strong ethics and understanding of ethics in business and information security
  • Experience performing code reviews
  • Experience in or strong understanding of software development / writing coding
  • Experience remediating vulnerabilities with business partners
  • Knowledge of OWASP tools and methodologies
  • Understanding of Java, C# and other web programming languages 
  • Understanding of scripting languages such as: Python, Go, AngularJS
  • Knowledge of secure system configurations for both Windows and Linux platforms 
  • Knowledge of how to secure and configure Webserver Technologies such as Apache, IIS, Tomcat etc. 
  • Ability to complete tasks and deliver professionally written and oral reports to clients at all levels of the organization
  • Possess current security certifications (e.g., CSSLP, CASS, OSWE)
  • Participate and contribute to enterprise security breach response activities; 24x7 schedule, if necessary
  • Collaborate with both internal and external partners to develop and update Security Operations standards, procedures, guidelines, and best practices
  • Developing and reporting of key information, metrics, security performance, and driving enterprise processes
  • Excellent communication, collaboration, and strong project management skills 
  • The ability to obtain a government clearance

dditional Skills:

  • Experience working with malware and applying reverse engineering techniques
  • Experience with web application vulnerability scanning tools (e.g., IBM AppScan, HP WebInspect, Acunetix, Burp Suite Pro, amongst others)
  • Experience with creating scripts (e.g., PowerShell, Pearl, Python, Go)
  • Experience with application and system analysis tools (e.g., HP Fortify, Checkmarx, BlackDuck)
  • Experience with high level programming languages (e.g., Java, C, C++, .NET (C#, VB)) 
  • Experience with web application development (e.g., ASP.NET, ASP, PHP, J2EE, JSP)
  • Understanding of container and automation technologies such as Jenkins, Puppet, Chef, Docker, Kubernetes etc. 

Senior Linux Systems Engineer

Bridgewater, NJ
Job ID 2734

Responsibilities:

  • Administration of Redhat, CentOS, and other Linux operating systems.  
  • Satellite management, Ansible and puppet scripting.
  • Configuration, maintenance and respond to the alerts of the monitoring system. 
  • Prepare for new product related releases and assists with new initiatives and upgrades
  • Work with our product development team to implement and support new client offerings
  • Explore and integrate new technologies, transitioning operations from traditional administration and deployment to infrastructure as application leveraging automation/configuration management technologies
  • Work with Security initiatives including hardening of golden images, fixing vulnerabilities, implementing PAM, and other security related projects.

Requirements:

  • 10+ years experience as Linux Administrator
  • Occasional work after hours or weekends at our co‐location facility 
  • Rotational after‐hours support with 24/7 on-call duty
  • Ability to lift up to 50lbs + to move servers
  • Bachelor’s Degree preferably in Computer Science

Additional Skills:

  • Strong background in Linux/Unix administration and understanding of code and script (PHP, Python, Perl and/or Ruby) 
  • Experience with Redhat IDM or FreeIPA
  • Strong  technical problem solving skills and experience in IP networking and static routing FTP, SSH, SMTP, DNS, HTTP/S, DHCP, Syslog logging facility
  • iconectiv has a footprint in AWS, Azure and Google cloud providers.  The person coming onboard must be experienced in AWS EC2 instance administration. 
  • Assists with Avamar backups and recovery
  • Experience with Oracle, MySQL, PostgreSQL and Mongo databases
  • Experience in a high‐availability, mission critical environment, and disaster recovery testing.

IT Security, Application & System Testing Analyst

US/Remote
Job ID 2730

Responsibilities:

The Information Security, Application and System Testing Analyst will be responsible for maintaining a fully mature enterprise-wide IT Application and System Security Testing program. This role is challenged with the responsibility of identifying and safeguarding applications, systems, and emerging technologies while applying information security best practices. In addition, this role will be responsible for enhancing a robust cyber security Software Development Lifecycle (SDLC). This position will also have operational responsibility in the disciplines of: vulnerability management; incident response; malware analysis; audit and compliance schedules; security best practices to large database and high-transaction software systems in the Telecommunications space; advancing the program development of key risk and performance indicators with documented metrics.

Some essential functions of the role include, but are not limited to the following:

  • Work with sensitive and confidential information while maintaining the highest level of confidentiality, professionalism, and ethics
  • Maintain documented procedures and follow industry best practices for conducting application, system, and malware testing
  • Contribute to helping others learn industry security tradecraft
  • Perform application and system vulnerability assessments across the enterprise
  • Monitor overall IT Security Operations effectiveness
  • Assist with incident response and potential breach activities, on a 24x7 schedule, if necessary
  • Perform code reviews across a variety of programming languages and business units
  • Performing assessments of System Development Life Cycle (SDLC) processes
  • Developing test scripts and procedures to support the program’s tactical and strategic initiatives
  • Other security-related projects that may be assigned according to skills

Required Qualifications:

Candidates for this role must have direct experience with the following:

  • Minimum of 2+ years work experience in application security
  • Minimum education requirement of B.S. degree in Computer Science or equivalent work experience
  • -Strong ethics and understanding of ethics in business and information security
  • Experience performing code reviews
  • Experience in or strong understanding of software development / writing coding
  • Experience remediating vulnerabilities with business partners
  • Knowledge of OWASP tools and methodologies
  • Understanding of Java, C# and other web programming languages 
  • Understanding of scripting languages such as: Python, Go, AngularJS
  • Knowledge of secure system configurations for both Windows and Linux platforms 
  • Knowledge of how to secure and configure Webserver Technologies such as Apache, IIS, Tomcat etc. 
  • Ability to complete tasks and deliver professionally written and oral reports to clients at all levels of the organization
  • Possess current security certifications (e.g., CSSLP, CASS, OSWE)
  • Participate and contribute to enterprise security breach response activities; 24x7 schedule, if necessary
  • Collaborate with both internal and external partners to develop and update Security Operations standards, procedures, guidelines, and best practices
  • Developing and reporting of key information, metrics, security performance, and driving enterprise processes
  • Excellent communication, collaboration, and strong project management skills 
  • The ability to obtain a government clearance

Additional Skills:

  • Experience working with malware and applying reverse engineering techniques
  • Experience with web application vulnerability scanning tools (e.g., IBM AppScan, HP WebInspect, Acunetix, Burp Suite Pro, amongst others)
  • Experience with creating scripts (e.g., PowerShell, Pearl, Python, Go)
  • Experience with application and system analysis tools (e.g., HP Fortify, Checkmarx, BlackDuck)
  • Experience with high level programming languages (e.g., Java, C, C++, .NET (C#, VB)) 
  • Experience with web application development (e.g., ASP.NET, ASP, PHP, J2EE, JSP)
  • Understanding of container and automation technologies such as Jenkins, Puppet, Chef, Docker, Kubernetes etc. 

Customer Service Agent

Bridgewater, NJ
Job ID 2729

Responsibilities:

Customer service and other soft skills are vital, while basic PC, laptop and network connectivity troubleshooting skills are desired. This customer services desk will provide end user support of proprietary business applications and standard (off the shelf) client software while providing outstanding customer service. The person that demonstrates initiative and self-direction in this fast paced company will find ample professional growth opportunities.

  • Monitor and respond to multiple channels of customer contact including chat, email, and phone.   
  • Support the following types of calls, questions, or tickets:
    1. Customer Service
    2. Application Troubleshooting
    3. Assisting customers perform porting related tasks.
    4. Executing planned porting activities for service providers.  
    5. Data Entry 
  • Use critical thinking skills to troubleshoot incidents which will also include working with other departments to satisfy customer needs.
  • Learn and understand all provided training materials associated with the industry, the application, customer service, and related processes/procedure 
  • Gain a full understanding of internal processes and assist as needed

Required Qualifications:

  • BA degree is preferred 
  • Minimum 2 years of customer service experience is desired.
  • Excellent phone and verbal communication skills
  • Any experience with ServiceNow or similar ticketing system would be a plus
  • Experience using “Chat” to support customers (requires good spelling)
  • Any application support experience would be a plus              
  • Superior MS Office Skills
  • Good writing skills and the ability to author professional correspondence
  • Excellent work ethic and customer focus
  • Initiative, critical thinking and good follow through are key characteristics 

Additional Skills:

  • Familiarity with Java Application Middleware; specifically Red Hat Jboss Enterprise Advanced Platform
  • Understanding of Relational Database Management System concepts; especially in the Oracle Database product line
  • Understanding of agile software development principles and knowledge of IBM Rationale and Testing Work Bench a plus
  • Familiarity with the following languages and technologies: JSON, HTML, JavaScript, Web Services, XML, CSS, Perl, Source Control and Configuration Management tools.
  • Willingness to be a part of team supporting rotational on-call working environment/schedule.

Business Development, Emerging Technologies

US/Remote
Business Development
Job ID 2714

Position Description

iconectiv is seeking a senior business development professional with strong technical skills who is outcome driven and highly motivated to have an impact on the communications sector, solving complex issues and getting new capabilities adopted. This role is part of the CTO organization and the candidate will participate in the market incubation of corporate growth initiatives, build relationships with lead customers and key industry stakeholders while promoting iconectiv as a thought leader to the industry. The candidate will also contribute to industry initiatives in standards bodies as well as various industry associations and other forums. The candidate will serve as Chair for some initiatives as well as editor or contributor for others. Internally, the candidate will brief iconectiv stakeholders on market progress for new initiatives and on applicable industry initiatives including their strategic implications. The candidate will also ensure the company perspective is understood and radiate this perspective outwards by engaging with key industry stakeholders. The candidate will have ownership for advancing certain initiatives as well as contribute to iconectiv strategic planning and inorganic pursuits. The candidate may also engage with regulatory and legislative stakeholders as part of the role. This is an individual contributor role and the candidate will own certain initiatives which will involve collaborating with other iconectiv staff as appropriate.

The specific duties include the following:

  • Analyze industry trends and identify market opportunities that leverage iconectiv core competencies to drive development of new services
  • Define solution requirements and commercial models; as appropriate, identify potential partners or vendors
  • Engage the marketplace to promote new iconectiv services, building relationships with lead customers and key stakeholders
  • Represent iconectiv as a neutral and trusted advisor to the industry in various forums, whether as Chair, Editor or Contributor.
  • Ensure there is thorough inbound briefing and alignment internally for industry-driven initiatives and that the company perspective is communicated outwards as appropriate.
  • Take ownership for advancing certain initiatives within iconectiv, including organic and inorganic approaches, and contribute to the strategic planning process.
  • Serve as a resource to product marketing and corporate communications, assisting with copy and delivering industry webinars

Qualifications/Experience

  • 8+ years business development experience with demonstrated ability to launch new products and services and win lead customers 
  • Industry relations and/or regulatory/standards experience in the communications sector
  • Strong technical familiarity with key areas in the communications sector – identity, cloud, 5G, IoT, and PKI
  • Strong facilitation and persuasion skills as well as effective interaction with senior executives
  • Must possess excellent written communication, presentation skills and business acumen
  • Occasional travel will be required

Director of Product Management

US/Remote
Product Management
Job ID 2645

Responsibilities:

With nearly 80% of people using texting for business purposes, it has become an essential tool for doing business. Many see it as a simple solution for building brand equity and engagement while building customer trust. However, messaging is more than hitting the “send” button. Each message sent moves through a web of providers and applications before ever reaching its recipient. iconectiv’s TruReach Deliver Aerialink platform sits uniquely in in this messaging ecosystem to provide critical messaging services to both 3rd Party Messaging providers and enterprises. iconectiv is looking for a candidate that will drive growth and the direction for product development, enablement, and assist in the completion and execution of the iconectiv go-to-market strategy. We seek a candidate that has strong industry relationships and understands the ever changing dynamics of A2P (Application-to-Person) mobile messaging.  The core focus of this product management position is to be innovative in the approach to solving our customers and prospects needs, transform the product in scope and scale, while helping ensure the market understands our progress. You will need to understand current trends driving the market place and have a good grasp of various technologies utilized in messaging communications today.  

As the TruReach Deliver Aerialink Product Manager you will: 

  • Develop a business cases and manage the associated P&L
  • Develop and manage the TruReach Deliver - Aerialink product roadmap, as changes in the market take place
  • Manage the product development and enhancements working closely with the development organization, making decisions on investment and technology, writing requirements and being able to communicate the product strategy and corporate vision
  • Assist in the development of Go-To-Market plans
  • Assist in the development of the required collateral and target event attendance
  • Develop strategic partnerships, where and when needed
  • Identify potential M&A targets
  • Attend customer meetings and work with Sales and program teams to help develop strategies to bring new features to market
  • Attend Industry meetings, as applicable to product
  • Develop clear and concise value propositions for the products
  • Develop pricing model evaluations 
  • Understand and track the financial performance of the product line
  • Work with a wide range of organizations in all aspects of bringing new and existing products into market and actively monitor/track the success of these plans
  • Display a collaborative, positive attitude with desire to work in a demanding, fast paced, exciting and dynamic environment
  • Exercise the Agile development process to create epics, features and user stories with a cross-organizational team.
  • Demonstrate exceptional problem solving skills with unrelenting focus on practical business implications.

 

Requirements:

  • 5+ year’s industry experience as a Product Manager 
  • 10+ years of mobile messaging experience.
  • Have a thorough understanding of current communication network technology and its evolution, including SMS, MMS, connectivity (SMPP, APIs, MMx interfaces) and routing, preferably with an understanding of the global A2P landscape.
  • Knowledge of various messaging technologies, interdependencies, and the industry plans to address emerging opportunities and markets, such as cPaaS, RCS, MaaP, and OTT.
  • Knowledge and experience with various A2P pricing strategies, including understanding applicable costs associated with the delivery of messages through third-parties and terminating on operator networks.
  • Dynamic understanding of threats to mobile messaging, including spam and fraud mitigation strategies.
  • Ability to work with various stakeholders, internally and externally, and be able to build consensus within cross-functional teams. 
  • Demonstrated track record of launching new products and executing successful GTM plans
  • Must possess excellent written communication and presentation skills and business acumen
  • Up to 50% travel as required by business needs

 

Director of Product Management

US/Remote
Product Management
Job ID 2633

Responsibilities:

The Product Manager will be a key member of the iconectiv product team, responsible for product strategy, financials, roadmap management and delivery of iconectiv’s products and services both domestic and internationally. The candidate will drive the direction and strategy of the product line and its market execution around the globe. As the product manager, the candidate will have responsibilities to:

 

  • Develop and manage the product roadmap as changes in the market take place
  • Develop Go-To-Market plans
  • Develop business cases in support of roadmaps and new product launches
  • Assist in the development of the required collateral as part of GTM plans
  • Develop clear and concise value propositions for the products
  • Develop ROI tools and use cases to articulate the benefits and impacts of the products in the ecosystem
  • Pricing model evaluation and development
  • Pricing of customer opportunities, management of a large base of existing customers
  • Understand and track the financial performance of the product line
  • Manage the product development and enhancements working closely with the development organization, making decisions on investment and technology 
  • Develop strategic partnerships, where and when needed
  • Identify potential M&A targets
  • Attend customer meetings and work with Sales and program teams to help develop strategies to bring new features to market
  • Attend Industry meetings, as applicable to the product
  • Work with a wide range of organizations in all aspects of bringing new and existing products into market and actively monitor/track the success of these plans
  • Display a collaborative, positive attitude with desire to work in a demanding, fast paced, exciting and dynamic environment
  • Exercise the Agile development process to create epics, features and user stories with a cross-organizational team.
  • Demonstrate exceptional problem solving skills with unrelenting focus on practical business implications.

Requirements:

  • 10+ years industry experience in the telecommunications industry, 5+ as a Product Manager
  • Have a thorough understanding of current communication network technology and it’s evolution
  • Knowledge of IP technology and the industry plans to address emerging opportunities and markets
  • Ability to work with various stakeholders and able to build consensus within cross-functional teams 
  • Demonstrated track record of launching new products and executing successful GTM plans
  • Must possess excellent written communication and presentation skills and business acumen
  • Up to 50% travel as required by business needs
  • Knowledge of SHAKEN/STIR framework is a plus

Financial Analyst

Bridgewater, NJ
Finance
Job ID 2629

Responsibilities:
The candidate will be a key member of financial planning and analysis team supporting product line management. Responsibilities include leading the annual budgeting process, creating monthly forecasts, identifying variances and implementing corrective action as necessary. The role will be responsible for identifying process improvements, and implementing the methodologies that drive positive change. This position will require the ability to interact with all levels of the organization and deliver presentations to the management team. The candidate must be comfortable operating independently in a fast paced environment and must have strong analytical and financial system competencies.
•Drive and cultivate collaborative relationships with Product Management to facilitate an understanding of key business drivers of the financial results.
•Evaluate product performance to ensure consistency with short-term and long range goals.
•Coordinate and provide high quality budget and forecasts including variance analysis.
•Drive the communication and development of key performance indicators
•Monitor, track, and proactively report business performance, identifying issues, opportunities and challenges.

Required Skills:
•Bachelor’s degree in Accounting or Finance, MBA or CPA preferred.
•1 - 3 years of accounting and business finance experience, including budgeting, forecasting, financial modeling, and auditing
•Strong organizational skills, capacity to quickly identify problems and structure solutions, and to plan and prioritize multiple projects, while maintaining high quality and meeting or exceeding deadlines.
•Strong commercial sense, with the ability to link operational performance to financial results. This includes generating alternatives that drive positive change.
•Highly effective written, verbal, and presentation communication skills.
•Strong ability to articulate complicated financial information across levels, functions and geographic regions and cultures.
•Proven ability to work across organizations, influencing change and delivering results.
•Advanced PowerPoint and Excel skills including multi-level charting, scenario development, pivot tables, lookups and macros