Who We Are

Unparalleled leadership and legacy in global communications

 

A professionally challenging and rewarding place to work, we believe our employee’s knowledge, skills, and experience are our most valued assets. We recognize that with a competitive and comprehensive package that includes competitive base & incentive pay; medical, dental, life insurance; disability programs; Health Savings Account (HSA) and Flexible Spending Accounts (FSA); Savings/401(k), paid time off; education assistance and training.

We are proud to be an EOE Minorities/Females/Protected Veterans/Disabled employer. The company's status is a VEVRAA Federal Contractor. Request Priority Protected Veteran Referrals. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Applicants have rights under Federal Employment Laws (FMLA, EEO, EPPA)

Company Highlights

  • 30 Years Experience
  • 500+ Employees
  • 1200+ Customers
  • Global Company


Accommodations for Applicants with Disabilities

iconectiv is an Equal Employment Opportunity/Affirmative Action Employer and provides reasonable accommodation in its application process for qualified individuals with disabilities and disabled veterans. If you have difficulty using our online career page due to your disability and need accommodation, you may e-mail us at recruiting@iconectiv.com. Please use "Accommodation Request" as the subject line of your email or call us at 732-699-4414.

 

Life at iconectiv

We are thinkers. We are engineers. We are developers.

We are Thinkers

We are Thinkers

move to the next level

"iconectiv envisions a world without boundaries, where the ability to access and exchange information is simple, secure and seamless."
 

We are Engineers

We are Engineers

We are Engineers

“We are the builders driving telecom digital. We are the team providing security and scalability for application and infrastructure that powers the industry.”
 

We are Developers

We are Developers

We are Developers

“We are code ninjas skilled in many crafts. This is the home for the tech talent that wants to own a stake in the industry uprising.”
 

Open Positions

Operations Engineer

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MITS-India Operations Job ID 2228

Responsibilities:
This Operations Engineer position will be responsible for maintaining and managing operations and contributing to the completion of operational tasks under the general direction of the manager. Able to handle moderately complex issues independently. Has full hands on experience in monitoring information systems and product operations. Ensures the effective monitoring and response to hardware, software, and network problems.
 The Operations Engineer shall also schedule and direct activities to resolve software problems related to products in a timely and accurate fashion:
• Work on deployment, maintenance, and support of current and new data center infrastructure including Disaster recovery center.
• Experience in complex troubleshooting and resolve critical or escalated technical issues
• Tests, configures and troubleshoot operational and network issues.
• Participates actively in on-call rotations to support customers, which may include occasional after hours, weekends and national holiday shift work.
• Take part in the development of processes and creates documentation for new areas of work or knowledge.

Requirements:
• B.E degree in Computer Science, Electronics or Electrical Engineering  in technology and or equivalent work experience
• 3 + years of working in Technical operations experience is a must
• Hands on knowledge of Linux/Unix operations system.        
• Writing SQL Queries, Python/bash/shell scripting is a must 
• Monitoring experience in Nagios, Zenoss or similar is desired.
• Hands on experience in configuration management skills to automate repetitive tasks
• Excellent phone and verbal, writing communication skills.  Good communication skills is a must to handle international customers, technical and non-technical staff.
• Excellent work ethics and customer focus
• Initiative, critical thinking and good follow through are key characteristics
• Experience with Service Now or Jira or similar ticketing system is a must

Additional Skills:
•           Working knowledge using Spark, Elastic search and similar big data platforms is a big plus.
•           Good Exposure to SMS protocols; SS7, GSM, SMPP, SOAP.
•           Fundamental understanding of Internet networking protocols: TCP/IP, TLS, DNS, HTTP, SMTP.
•           Experience with application A2P SMS routing is a plus

Relocation Benefits: This position is not eligible for relocation assistance. 

View full description Apply

Senior Director Operations & Crisis Management

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Bridgewater, NJ Operations Job ID 2227

Responsibilities:
Your role as Senior Director and Crisis Manager will range from monitoring the operational status of major critical applications, to leading a team in support of clients with configuration and network connectivity issues and testing and troubleshooting operational problems. You must develop a thorough understanding of the solutions (platforms, applications, and processes) in order to fully meet the technical requirements of the position. In addition, you will have the following responsibilities:
• Provide leadership and day to day management of 24x7x365 operations
• Lead incident management, and direct resolution of potentially complex customer troubles
• Continuous improvement of operational procedures and customer experience by providing regular feedback on how to enhance, grow, and tune the operational process
• Collaborate with Transition, Systems Engineering, Quality Assurance, Program Management, Software Development, Systems Administration and third-party infrastructure and tool providers
• Communicate with the executive team, the business clients on status, experiences, lessons learned, and on-going needs
• Design and implement a continuous process improvement program
• Continually assess operational procedures, and modify as necessary to improve operational performance
• Continually review performance metrics, identify weak areas, and develop plans to improve
• Develop, enhance and execute documented procedures focusing on network monitoring and troubleshooting, and ensure the overall availability of the infrastructure and application Software
• Train, mentor and coach staff and continue to build the overall team technical expertise
• Manage staffing schedules to ensure coverage across all shifts
• Determine operations staff performance and daily workflow

Required Qualifications:
• Master’s degree or higher in Computer Science (CS), Computer Information Systems (CIS), Management Information Systems (MIS), or related field
• Infrastructure, data center, and experience with compliance with local regulations and remote operations practices and oversight of local partners
• Experience verifying carrier grade, highly available systems’ performance for effectiveness, growth/scaling requirements, security, and compliance with regulatory mandates
• Experience with ITIL
• Strong telecommunications industry knowledge
• Ability to translate business and regulatory requirements into operational processes
• Minimum of 10+ years of relevant working experience, predominately in telecommunications operations

Relocation Benefits: This position is not eligible for relocation assistance. 


Full Time Employee benefits:
• Health care benefits
• 401(k) with company match
• Holiday pay
• Paid time off (inclusive of a volunteer day)
• Tuition Reimbursement upon approval
• On-site Gym

View full description Apply

CTR Information Security Program Analyst

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Bridgewater, NJ sec Job ID 2226

Responsibilities:

The Information Security Program Analyst will be a key member of the team responsible for:
• Enhancing the security, resilience, and reliability of Number Portability software and Service Delivery
• Analyzing, assessing and identifying cybersecurity and operational threats and vulnerabilities and other Number Portability software, system and network architectures and supporting operational activities in delivering the services
• Documenting the defense-in-depth security architecture and engineering practices for different aspects of Number Portability including the functional and data layers, interfaces, components and end-to-end service and data flows
• Recommending tools and counter measures to protect from and remedy detected software and infrastructure vulnerabilities
• Investigating and utilizing new technologies and processes to enhance security capabilities and implement improvements, consistent with the Information Security Program

Requirements:
• Minimum 7+ years of experience in Information Security with a focus on cyber security architecture and engineering
• Ability to understand, interpret and analyze diverse Software Development Lifecycle (SDLC) activities from a cybersecurity perspective
• Minimum 7+ years of experience in Information Security with a focus on cyber security architecture and engineering
• Minimum 7+ years of experience with Microsoft, Apple, and Linux operating systems
• Experience in security relating to  agile software development, networking, IT systems and different types of user access and interconnection
• Experience with security issues relating to the use of cloud technology, third party service providers and supply chain risk management for different types of commercial products and services
• High level analytical skills and strong technical skills
• Ability to understand, interpret and analyze diverse Software Development Lifecycle (SDLC) activities from a cybersecurity perspective
• Strong IT and Software Security knowledge within mobile messaging  and cybersecurity best practices
• U.S. citizen with the ability to get a government clearance if required
• Bachelor’s degree or equivalent experience in Computer Science, Computer Engineering and Systems Engineering

Additional Skills:

• Experience with Number Porting is desired
• Experience working with the U.S. Government is desired
• Applied, practical experience working with Security Operations is desired

Relocation Benefits: This position is not eligible for relocation assistance. 

 

View full description Apply

Information Security Program Analyst

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Bridgewater, NJ Security Job ID 2225

Responsibilities:

The Information Security Program Analyst will be a key member of the team responsible for:
• Enhancing the security, resilience, and reliability of Number Portability software and Service Delivery
• Analyzing, assessing and identifying cybersecurity and operational threats and vulnerabilities and other Number Portability software, system and network architectures and supporting operational activities in delivering the services
• Documenting the defense-in-depth security architecture and engineering practices for different aspects of Number Portability including the functional and data layers,                    interfaces, components and end-to-end service and data flows
• Recommending tools and counter measures to protect from and remedy detected software and infrastructure vulnerabilities
• Investigating and utilizing new technologies and processes to enhance security capabilities and implement improvements, consistent with the Information Security Program

Requirements:


• Minimum 7+ years of experience in Information Security with a focus on cyber security architecture and engineering
• Ability to understand, interpret and analyze diverse Software Development Lifecycle (SDLC) activities from a cybersecurity perspective
• Minimum 7+ years of experience in Information Security with a focus on cyber security architecture and engineering
• Minimum 7+ years of experience with Microsoft, Apple, and Linux operating systems
• Experience in security relating to  agile software development, networking, IT systems and different types of user access and interconnection
• Experience with security issues relating to the use of cloud technology, third party service providers and supply chain risk management for different types of commercial products and services
• High level analytical skills and strong technical skills
• Ability to understand, interpret and analyze diverse Software Development Lifecycle (SDLC) activities from a cybersecurity perspective
• Strong IT and Software Security knowledge within mobile messaging  and cybersecurity best practices
• U.S. citizen with the ability to get a government clearance if required
• Bachelor’s degree or equivalent experience in Computer Science, Computer Engineering and Systems Engineering

Additional Skills:

• Experience with Number Porting is desired
• Experience working with the U.S. Government is desired
• Applied, practical experience working with Security Operations is desired

Relocation Benefits: This position is not eligible for relocation assistance. 

Full Time Employee benefits:
• Health care benefits
• 401(k) with company match
• Holiday pay
• Paid time off (inclusive of a volunteer day)
• Tuition Reimbursement upon approval
• On-site Gym

View full description Apply

CTR Security Operations Analyst

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Bridgewater, NJ Security Job ID 2224


About iconectiv
At iconectiv, we envision a world without boundaries, where the ability to access and exchange information is simple, secure and seamless.  As the authoritative partner of the communications industry for more than 30 years, our market-leading solutions enable the interconnection of networks, devices, and applications for more than one billion people every day.  Working closely with private, government and non-governmental organizations, iconectiv has intimate knowledge of the intricacies and complexities of creating, operating, and securing the telecommunications infrastructure for service providers, regulators, enterprises and content providers. iconectiv provides network and operations management, numbering, registry, fraud and revenue assurance and messaging solutions to more than 1,000 customers globally.
As the world continues to change in ways we cannot even begin to imagine, we know that one thing will never change -- the need to stay connected.  The world of tomorrow is counting on us, and we are delivering.


A US-based company, Telcordia Technologies, Inc., doing business as iconectiv. For more information, visit www.iconectiv.com.


The Security Operations Analyst will be part of Network Security Operations Center team.
Primary emphasis will be placed on daily monitoring and review of network, system, and application events to identify potential security incidents.


The Security Analyst will be required to:

• Analyze potential intrusion, threats and vulnerability of system infrastructure and data
• Look for security breaches and follow established protocols to determine severity 
• Perform preliminary log collection and identify incidents to determine root cause, severity and escalation procedures.  
• Preserve evidence for further investigation and possible legal action
• Follow procedures to execute security incident response 
• Work closely with other technical teams to identify and escalate procedures to counteract potential threats/vulnerabilities
• Appropriately inform and advise team leads and managers on incidents and prevention
• Document and conform to processes related to security monitoring
• Participate in knowledge sharing with other analysts, and develop solutions efficiently
• This is  (24X7) operation requiring analysts to work on rotating shifts
• Limited local travel possible
• Achieved one or more  of the following security certifications: Security+, GSEC, CEH, ECSA, SSCP, CISSP, CCNA-Security
• Analysts will be required to progressively achieve additional certifications as they learn and grow with the team.
• Bachelor's Degree in Computer Science, Information Security, or Technical School Certification and/or equivalent training and work experience

Required Qualifications:


• 1-4 years Security Operations Center (SOC) experience, working with cybersecurity, system/data vulnerability, intrusion, detection, access and authorization, firewall, encryption, protocols, and threat protection.
• Strong analytical and problem solving skills, with the ability to manage multiple tasks.
• Basic knowledge of Information Security technologies; NIDS/IPS, HIDS, WAF, Firewalls, content filtering, Vulnerability Management, Incident response.
• Experience with Unix/Linux operating systems working with network and server monitoring
• Must have strong verbal and written communication skills
• Willingness to and teach others and impart knowledge.
• Experience with Security Information and Event Management (SIEM) tools; Qradar, Splunk, ArcSight, AlienVault, SolarWinds, LogRhythm’s Security Intelligence Platform.  McAfee is preferred.


Additional Skills:


• Training or working knowledge of Networking protocols and technologies TCP/IP, Firewalls, Routers
• Understanding the technical aspects of the Information Security including firewall protection, log monitoring and event management
• Experience with Vulnerability scanners; Rapid7, InsightVM, Nexpose, Metasploit, Qualys, and Retina.  Tenable Nessus Security Center is preferred.
• Programming and scripting skills; Perl, Shell Bash, Python.
• Understanding of Linux networking and operating system from an InfoSec risk perspective.
• Telecom industry experience is preferred
• Ability to work in dynamic environment
• Strong organizational skills, attention to detail and the ability to handle multiple tasks simultaneously while maintaining high standards

Relocation Benefits: This position is not eligible for relocation assistance. 

 

View full description Apply

Security Operations Analyst

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Bridgewater, NJ Security Job ID 2223


About iconectiv
At iconectiv, we envision a world without boundaries, where the ability to access and exchange information is simple, secure and seamless.  As the authoritative partner of the communications industry for more than 30 years, our market-leading solutions enable the interconnection of networks, devices, and applications for more than one billion people every day.  Working closely with private, government and non-governmental organizations, iconectiv has intimate knowledge of the intricacies and complexities of creating, operating, and securing the telecommunications infrastructure for service providers, regulators, enterprises and content providers. iconectiv provides network and operations management, numbering, registry, fraud and revenue assurance and messaging solutions to more than 1,000 customers globally.
As the world continues to change in ways we cannot even begin to imagine, we know that one thing will never change -- the need to stay connected.  The world of tomorrow is counting on us, and we are delivering.


A US-based company, Telcordia Technologies, Inc., doing business as iconectiv. For more information, visit www.iconectiv.com.


The Security Operations Analyst will be part of Network Security Operations Center team.
Primary emphasis will be placed on daily monitoring and review of network, system, and application events to identify potential security incident


The Security Analyst will be required to:

• Analyze potential intrusion, threats and vulnerability of system infrastructure and data
• Look for security breaches and follow established protocols to determine severity 
• Perform preliminary log collection and identify incidents to determine root cause, severity and escalation procedures.  
• Preserve evidence for further investigation and possible legal action
• Follow procedures to execute security incident response 
• Work closely with other technical teams to identify and escalate procedures to counteract potential threats/vulnerabilities
• Appropriately inform and advise team leads and managers on incidents and prevention
• Document and conform to processes related to security monitoring
• Participate in knowledge sharing with other analysts, and develop solutions efficiently
• This is  (24X7) operation requiring analysts to work on rotating shifts
• Limited local travel possible
• Achieved one or more  of the following security certifications: Security+, GSEC, CEH, ECSA, SSCP, CISSP, CCNA-Security
• Analysts will be required to progressively achieve additional certifications as they learn and grow with the team.
• Bachelor's Degree in Computer Science, Information Security, or Technical School Certification and/or equivalent training and work experience

Required Qualifications:
• 1-4 years Security Operations Center (SOC) experience, working with cybersecurity, system/data vulnerability, intrusion, detection, access and authorization, firewall, encryption, protocols, and threat protection.
• Strong analytical and problem solving skills, with the ability to manage multiple tasks.
• Basic knowledge of Information Security technologies; NIDS/IPS, HIDS, WAF, Firewalls, content filtering, Vulnerability Management, Incident response.
• Experience with Unix/Linux operating systems working with network and server monitoring
• Must have strong verbal and written communication skills
• Willingness to and teach others and impart knowledge.
• Experience with Security Information and Event Management (SIEM) tools; Qradar, Splunk, ArcSight, AlienVault, SolarWinds, LogRhythm’s Security Intelligence Platform.  McAfee is preferred.

Additional Skills:
• Training or working knowledge of Networking protocols and technologies TCP/IP, Firewalls, Routers
• Understanding the technical aspects of the Information Security including firewall protection, log monitoring and event management
• Experience with Vulnerability scanners; Rapid7, InsightVM, Nexpose, Metasploit, Qualys, and Retina.  Tenable Nessus Security Center is preferred.
• Programming and scripting skills; Perl, Shell Bash, Python.
• Understanding of Linux networking and operating system from an InfoSec risk perspective.
• Telecom industry experience is preferred
• Ability to work in dynamic environment
• Strong organizational skills, attention to detail and the ability to handle multiple tasks simultaneously while maintaining high standards

Relocation Benefits: This position is not eligible for relocation assistance. 

Full Time Employee benefits:
• Health care benefits
• 401(k) with company match
• Holiday pay
• Paid time off (inclusive of a volunteer day)
• Tuition Reimbursement upon approval
• On-site Gym

View full description Apply

Director of Sales - North America

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Denver, CO Sales Job ID 2222

# Location - Denver, CO

Responsibilities:
The Director of Sales role will be focused on developing sales strategies, executing sales plans, creating customer interest.  This role will focus on the iconectiv Carrier market portfolio and will be responsible for closing both new business and renewal business
 
Major Duties and Function:
 Individual contributor responsible for driving sales in assigned territory to include meeting and exceeding sales goals.
 Develop and maintain key client relationships.
 Must be able to develop, keep current and execute Strategic Account/Territory plans.
 Improve and drive product and services specific strategies and sales cycles.
 Leverage existing relationships to position iconectiv’s entire suite of products
 Follow corporate deal approval process.
 Travel to key customer sites are a regular and required activity.

Qualifications You Must Have:
 10+ years’ experience with the demonstrated ability to exceed quarterly sales quotas.
 Provable success selling to carriers. 
 Strong understanding of the addressable market and their business models.
 10+ years’ experience in a technology sales environment (software products and technology services)
 Strong data analysis, forecasting, and reporting skills (Excel, CRM Reporting Tools).
 Experience with reseller and partner sales channels, as well as direct sales.
 Outstanding organizational and interpersonal skills.
 Ability to handle multiple tasks simultaneously and prioritize accordingly.
 Results driven, team player with strong sense of responsibility.
 Ability to work with a minimum level of supervision.
 Excellent written and verbal communication skills.
 Business, marketing, telecommunications or equivalent degree required.

Relocation Benefits: This position is not eligible for relocation assistance. 

Full Time Employee benefits:
• Health care benefits
• 401(k) with company match
• Holiday pay
• Paid time off (inclusive of a volunteer day)
• Tuition Reimbursement upon approval
• On-site Gym

 

View full description Apply

Financial Analyst

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Bridgewater, NJ Finance Job ID 2220

Responsibilities:
The candidate will be a key member of financial planning and analysis team supporting product line management. Responsibilities include leading the annual budgeting process, creating monthly forecasts, identifying variances and implementing corrective action as necessary. The role will be responsible for identifying process improvements, and implementing the methodologies that drive positive change. This position will require the ability to interact with all levels of the organization and deliver presentations to the management team. The candidate must be comfortable operating independently in a fast paced environment and must have strong analytical and financial system competencies.
•    Drive and cultivate collaborative relationships with Product Management to facilitate an understanding of key business drivers of the financial results.
•    Evaluate product performance to ensure consistency with short-term and long range goals.
•    Coordinate and provide high quality budget and forecasts including variance analysis.
•    Drive the communication and development of key performance indicators
•    Monitor, track, and proactively report business performance, identifying issues, opportunities and challenges.

Required Skills:
•    Bachelor’s degree in Accounting or Finance, MBA or CPA preferred.
•    1 - 3 years of accounting and business finance experience, including budgeting, forecasting, financial modeling, and auditing
•    Strong organizational skills, capacity to quickly identify problems and structure solutions, and to plan and prioritize multiple projects, while maintaining high quality and meeting or exceeding deadlines.
•    Strong commercial sense, with the ability to link operational performance to financial results. This includes generating alternatives that drive positive change.
•    Highly effective written, verbal, and presentation communication skills.
•    Strong ability to articulate complicated financial information across levels, functions and geographic regions and cultures.
•    Proven ability to work across organizations, influencing change and delivering results.
•    Advanced PowerPoint and Excel skills including multi-level charting, scenario development, pivot tables, lookups and macros

Relocation Benefits: This position is not eligible for relocation assistance.  

Full Time Employee benefits:
•    Health care benefits
•    401(k) with company match
•    Holiday pay
•    Paid time off (inclusive of a volunteer day)
•    Tuition Reimbursement upon approval
•    On-site Gym

View full description Apply

Intern Corp Communications/MARCOM

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Bridgewater, NJ Marketing Job ID 2219

Responsibilities:
• Support the execution of the company’s MARCOM strategy
• Develop, draft and edit content (e.g. press releases) for internal and external communications
• Support internal and external communications including creating and curating content
• Collaborate with colleagues and PR agencies to produce copy for advertisements, articles or e-mails
• Key word tagging of assets (PowerPoint, stock photography, SEO)
• Promotional item research, recommendations, ordering and inventory
• Convert PowerPoint to new templates
• Update and maintain Empower
• Track Customer Media Permissions – Create, seek and organize customer media permissions
• Support Marketing team projects and events
 
Required Qualifications:
• Enrolled at University with GPA of 3.0 or higher.
• Well organized with attention to detail.
• Excellent verbal, written, presentation and interpersonal skills.
• Candidate should submit sample writing prior to interview

Relocation Benefits: This position is not eligible for relocation assistance. 

View full description Apply

Customer Support Care Center Lead

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Bridgewater, NJ Customer Support Job ID 2216

Responsibilities: This Customer Support Care Center Lead will provide end user support of applications and all iconectiv products that are deployed in different geographic locations as well as in USA.  Strong Customer Service, strong technical skills and other soft skills are non-negotiable, while basic PC, laptop and network connectivity troubleshooting skills are a must. We are looking for a lead who has hands on experience for overseeing several applications support engineers who are supporting proprietary and critical business applications while providing outstanding customer service. This person must demonstrate very good technical skills, have self-initiative and self-direction in a fast paced, growth oriented company. 
 
Key responsibilities include:
• Supports the restoration of the application and service operation as quickly as possible to minimize the impact to   customer’s business operations.
• Responsible for planning and coordinating all activities required to perform, monitor, and report on the incident remediation efforts.
• Shall act as the Point of Contact (POC) for all Major Incident support, with hands on technical troubleshooting and coordination. Responsible for the effective implementation of the Incident Management process including troubleshooting incidents and ensuring that incidents are managed and reported in accordance with the ITIL Incident Management process.
• Able to do hands on troubleshooting by writing SQL queries/scripting, ability to write shell programs for debugging and troubleshooting experience is a must
• Shall be the representative for the first stage of escalation for Incidents.
• Responsible for managing Tier 2 incident responses.
• Responsible for ensuring that all incidents are properly resolved and closed. Responsible for providing recommendations to the CBP Incident Manager for the continuous improvement of Incident Management Process.
• Represent iconectiv and act as the direct link/ liaison between our staff and the customer during day to day operations.
• Support the following types of calls, questions, or tickets:
• Customer Service
• Application Troubleshooting
• Assimilate all provided training associated with the application, and processes/procedures         
• Gain a full understanding of internal processes and assist as needed.
• Participate in discussions & brainstorming, review sessions on architecture, design, and logic.
• Work closely with a great, close-knit team.

Requirements:
• B.E degree in Computer Science, Electronics or Electrical Engineering  in technology and or equivalent work experience
• 5 to 8 + years of customer service experience is a must
• 1+ years of team lead or supervisory experience is desired
• Excellent phone and verbal, writing communication skills.  Good communication skills is a must to handle international customers, technical and non-technical staff.
• Application support, ability to write shell programs, ability to read XML, writing SQL queries/scripting for debugging and troubleshooting experience is a must.
• Should have sound knowledge of Linux/Unix, putty,  Secure Shell Access ( SSH/SFTP)  and understanding of Relational Database Management System concepts and writing SQL queries; especially in the Oracle Database product line is strongly desired
• Should have sound knowledge in the following languages and technologies: Java, SQL, JSON, HTML, JavaScript, Web Services, XML, CSS, Source Control and Configuration Management tools
• Strong network troubleshooting and for connectivity experience is required.  
• Strong business writing skills and the ability to author professional memos, reports, and correspondences
• Experience with reporting, metrics, SLA management, and quality assurance
• Strong organizational skills and the ability to build effective working relationships
• Excellent work ethics and customer focus.
• Willingness to work in a 24/7 environments in case the need arises
• Any experience with Service Now or Jira or similar ticketing system is a must
• ITIL certification is preferred

Additional Skills:
• Previous participation in a complete, ground-up product deployment is a plus
• Superior MS Office Skills
• Having prior development background is a plus
• Strong organizational skills, attention to detail and the ability to handle multiple projects simultaneously while meeting deadlines.
• Experience working with a diverse, global community is preferred
• Develop the ability to sense issues and activities and communicate/escalate effectively

Relocation Benefits: This position is not eligible for relocation assistance.

View full description Apply

Corporate Counsel, Regulatory Affairs and Industry Relations

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Washington, D.C. Legal Job ID 2215

Responsibilities:
In-house attorney to focus on regulatory affairs and industry relations.   Qualified candidate must have experience working with state and federal agencies, particularly with the FCC, and will be responsible for developing, implementing, and leading government and industry relations strategy for the company.    
Candidate must also have trade association and industry relationships at the legal and policy levels and will be responsible for engaging with key industry representatives in support of the company’s initiatives.   
Required Qualifications:
•Strong working knowledge of telecommunications regulations, policy, and industry positions.
•Proven track record of successful representation in front of state and federal agencies and with industry and trade associations.
•Experience in working with State PUCs and NARUC (specifically in the telecom sector)
•Must have a JD and be a member in good standing of DC bar
•Minimum qualifications –10+ years of experience working in law firm, in-house legal department or regulatory agency

Relocation Benefits: This position is not eligible for relocation assistance. 

 

 

View full description Apply

Operations Engineer Lead

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Bridgewater, NJ Operations Job ID 2214

Responsibilities:

This Operations Engineer Lead is responsible for maintaining operations and contributing to the completion of tasks under the general direction of manager. Able to handle moderately complex issues independently. Provides technical guidance for directing and monitoring information systems operations. Plans, organizes, and directs the Operations Team to ensure the stable operation of all iconectiv products.   Responsible for managing and setting priorities for the Operations team. Ensures the effective monitoring and response to hardware, software, and network problems. Coordinates and manages the routine and disaster recovery testing and analysis of all elements.

The Operations Team Lead shall also schedule and direct activities to resolve software problems in a timely and accurate fashion.
•    Contribute and lead efforts/projects in the deployment, maintenance, and support of current and new data center infrastructure including Disaster recovery center.
•    Lead complex troubleshooting and resolve critical or escalated technical issues.
•    Help test, configures and troubleshoot operational issues.
•    Participate actively in on-call rotations to support our customer, which may include occasional after hours, weekends and national holiday shift work.
•    Lead and take part in the development and of processes and documentation for new areas of work or knowledge. Mentor, train and guide new team members.
•    Have hands on knowledge of Linux/Unix operations system.
•    Assist and support managing of  offshore and onshore Operations team to provide 24 X 7 operations coverage
•    Create operational reports and metrics as may be needed

Requirements:
•    B.E degree in Computer Science, Electronics or Electrical Engineering in technology and or equivalent work experience
•    5 to 8 + years of working in Technical operations experience is a must
•    1+ years team lead or supervisory experience is desired
•    Writing SQL Queries, Python/bash/shell scripting is a must  
•    Monitoring experience in Nagios, Zenoss or similar is required.
•    Having  hands on experience in configuration management skills to automate repetitive tasks
•    Excellent phone and verbal, writing communication skills.  Good communication skills is a must to handle international customers, technical and non-technical staff.
•    Superior MS Office Skills
•    Strong business writing skills and the ability to author professional memos, reports, and correspondences
•    Experience with reporting, metrics, SLA management, and quality assurance
•    Strong organizational skills and the ability to build effective working relationships
•    Excellent work ethics and customer focus
•    Initiative, critical thinking and good follow through are key characteristics
•    Any experience with Service Now or Jira  or similar ticketing system is a must
•    ITIL certification is preferred

Additional Skills desired:
•         Working knowledge using Spark, Elastic search and similar big data platforms is a big plus.
•           Good Exposure to SMS protocols; SS7, GSM, SMPP, SOAP.
•           Fundamental understanding of Internet networking protocols: TCP/IP, TLS, DNS, HTTP, SMTP.
•           Experience with application A2P SMS routing is a plus
•         Self-starter with the ability to work independently / deliver without supervision.
•           Experience implementing DevOps practices.
•           Has a solid understanding of typical network and server infrastructure at a high level.
•           Able to adapt to changes in a dynamic work environment
•           Experience managing AWS deployments is a plus.
•           Experience working with a diverse, global community is preferred
•           Develop the ability to sense issues and activities and communicate/escalate effectively

Relocation Benefits: This position is not eligible for relocation assistance. 

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Security Operations Analyst

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Bridgewater, NJ Security Job ID 2150

Responsibilities:

The Security Operations Analyst will be part of Network Security Operations Center team. Primary emphasis will be placed on daily monitoring and review of network, system, and application events to identify potential security incidents. Depending on the skills and ability to improve there will be opportunities within the team. The Security Analyst may be required to:


• Analyze potential infrastructure security incidents to determine if incident qualifies as a legitimate security breach

• Perform preliminary log collection and incident investigations, determining the cause of the security incident and preserving evidence for potential legal action

• Interface with technical personnel and other teams as required

• Initiate escalation procedure to counteract potential threats/vulnerabilities

• Appropriately inform and advise team leads and managers on incidents and incident prevention

• Document and conform to processes related to security monitoring

• Participate in knowledge sharing with other analysts and develop solutions efficiently

• Shift work

• Limited local travel possible


Required Qualifications:

• 4+ years security experience

• Analytical and problem solving skills

• Ability to manage multiple tasks

• Basic knowledge of IT technologies, ideally related to Security

• Basic knowledge of Windows server and Unix/Linux operating systems

• Interest in Security, Network and Server Monitoring technologies

• Proficiency in written and spoken English

• Entry-to-immediate level certification or willingness to obtain. That demonstrates a knowledge of security concepts (e.g., Security+, GSEC, CEH,  ECSA, SSCP, CCNA-Security)

• Bachelor's Degree in Computer Science, Information Security, related field or equivalent work experience required

• Willingness to learn and improve


Additional Skills:

• Knowledge of Networking protocols and technologies, e.g. TCP/IP, Firewalls, Routers, etc.

• Knowledge of Security principles, techniques and technologies

• Understanding the technical aspects of the Information Security

• Experience with Security Information and Event Management (SIEM) tools. McAfee experience a plus

• Experience with Vulnerability scanners

• Programming and scripting skills

• Basic Linux networking and operating system administration

• Basic Telecom industry knowledge

• Ability to work in dynamic environment

• Strong organizational skills, attention to detail and the ability to handle multiple tasks simultaneously while maintaining high standards

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Security Operations Analyst

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Bridgewater, NJ Security Job ID 2149

The Security Operations Analyst will be part of Network Security Operations Center team. Primary emphasis will be placed on daily monitoring and review of network, system, and application events to identify potential security incidents. Depending on the skills and ability to improve there will be opportunities within the team. The Security Analyst may be required to:

• Analyze potential infrastructure security incidents to determine if incident qualifies as a legitimate security breach
• Perform preliminary log collection and incident investigations, determining the cause of the security incident and preserving evidence for potential legal action
• Interface with technical personnel and other teams as required
• Initiate escalation procedure to counteract potential threats/vulnerabilities
• Appropriately inform and advise team leads and managers on incidents and incident prevention
• Document and conform to processes related to security monitoring
• Participate in knowledge sharing with other analysts and develop solutions efficiently
• Shift work
• Limited local travel possible
• Entry-to-intermediate level certifications or willingness to obtain. That demonstrate a knowledge of security concepts (e.g., Security+, GSEC, CEH, ECSA, SSCP, CISSP, CCNA-Security).
• Bachelor's degree in Computer Science, Information Security, related field or equivalent work experience required

Required Qualifications:
• 4+ years security experience
• Analytical and problem solving skills
• Ability to manage multiple tasks
• Basic knowledge of IT technologies, ideally related to Security
• Basic knowledge of Windows server and Unix/Linux operating systems
• Interest in Security, Network and Server Monitoring technologies
• Proficiency in written and spoken English
• Willingness to learn and improve

Additional Skills:
• Knowledge of Networking protocols and technologies, e.g. TCP/IP, Firewalls, Routers, etc.
• Knowledge of Security principles, techniques and technologies
• Understanding the technical aspects of the Information Security
• Experience with Security Information and Event Management (SIEM) tools. McAfee experience a plus
• Experience with Vulnerability scanners
• Programming and scripting skills
• Basic Linux networking and operating system administration
• Basic Telecom industry knowledge
• Ability to work in dynamic environment
• Strong organizational skills, attention to detail and the ability to handle multiple tasks simultaneously while maintaining high standards

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Sr. Market Intelligence Analyst

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Bridgewater, NJ Marketing Job ID 2210

Responsibilities:
The Market Intelligence Analyst will develop and communicate insight-based recommendations that inform the company’s global product strategy. In this a high-visibility role, the candidate would have the opportunity to directly and positively impact the company’s growth strategy.  

Key responsibilities include:
•    Thought leadership in market and industry dynamics  
•    Deep-dive competitive research and analysis, including pricing
•    Conducting various forms of research including internal data mining, expert interviews, online panels, and Voice of the Customer (VotC) interviews
•    Regular interaction with analysts, including inquiries, briefings, and strategy sessions
•    Ongoing collaboration with Product Management and Product Marketers on the development of business models, product plans, and Go-to-Market strategies

Requirements:
•    Bachelor’s degree (BA or BS) AND at least 3 years of relevant work experience at a communications/technology company or research firm
•    Master of Business Administration (MBA) or Master of Science (MS) in Statistics highly preferred
•    Expert-level understanding of research methods; candidate should understand the relative merits of different types of methods and models and apply accordingly
•    Ability to effectively communicate technical/complex information and recommendations succinctly and an impactful manner
•    Multitasker who can effectively prioritize, oversee, and facilitate multiple projects and requests
•    Ability to collaborate with cross-functional teams, including technical and non-technical staff
•    High degree of comfort with Microsoft® Excel
•    Unparalleled written and verbal communication skills
•    Travel 10%

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Sr. Web Developer

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Bridgewater, NJ Marketing Job ID 2207

The role of the Sr. Web Developer will develop, maintain, and enhance public websites across the company. The role asks for a mix of strong technical capabilities and web skills. This position will be the primary developer in our Python/wagtail CMS/MYSQL environment as well as supporting a PHP/Drupal/MYSQL environment.
Provide troubleshooting support as needed.  Participates in the review of requirements and Product Test planning and execution.  As necessary, responsible for/participates in overall architecture design, third party software evaluation and platform selection.  May be responsible for application support which encompasses build, development and test environment support along with deployment.
You will be the day to day contact for public website development and be responsible for maintaining workflow and ensuring updates are completed to timelines.   This position reports to the Director of Digital & Web Services.

Responsibilities:
•    Responsible for website development, utilizing Python, PHP, Drupal and MYSQL.
•    Manage digital development projects (liaising with team members to create communication, schedules, resource plans, risk/issue logs, defining success and quality criteria for the projects).
•    Present regular reports on the progress and status of all project initiatives.
•    Collaborate with internal teams to create future pages, templates and optimize user experience

Required Qualifications
•    Bachelor's degree (BA/BS) from a four-year college or university; or equivalent combination of education and/or experience.
•    5 + years of Website development experience using Python, PHP and Drupal
•    Web CMS workflow background a plus.
•    Demonstrated ability to manage projects under challenging and pressurized scenarios.
•    Strong people interaction and relationship building skills across multiple functions within the organization
•    Developed sense of ownership and accountability
•    Excellent verbal and written communication skills
•    Experience in Website development and implementation.
•    Experience in  Python
•    Experience in PHP
•    Experience in Drupal
•    Experience in in MYSQL
•    Highly organized and motivated with an aptitude for understanding and solving problems
•    Ability to coordinate and organize requests and effectively prioritize, oversee and facilitate projects and requests.
•    Ability to collaborate with technical and non-technical staff.
•    Ability to adjust to changing priorities and deadlines
•    Exhibit strong organizational skills and attention to detail.

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CTR Sr. Software Developer Engineer -DevOps

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Bridgewater, NJ Development Job ID 2203

Responsibilities:

The DevOps team is responsible for ensuring that the NPAC system is buildable, deployable and operationally supportable.  We work with stakeholders on the development, QA, and operations teams and participate in the review of requirements and test planning and execution.  As necessary, we participate in overall architecture design and third party software evaluation.   We provide troubleshooting support to customers as needed.

• Work closely with the software engineering and product management teams to build, deliver and manage our services with high uptime.

• Work on deploying system in Dev, Integration, QA, and production, both by developing automation tools and by executing deployments

• Work on build infrastructure software (CI systems, artifact repositories, release management systems), and support of the regular builds


Required Qualifications:

• Experience with Splunk and installing Splunk in a cluster environment.
• Experience with continuous integration tools such as Jenkins and artifact repositories such as Nexus.
• Experience with system configuration automation tools like Ansible, and packaging and distribution systems like yum/rpm and PyPI.
• CLI and Scripting skills on Linux.
• Experience with Python.
• Experience working with Source Code Control systems like Subversion.
• Strong communication, teaming and collaboration skills, and ability to partner with software engineers.
• Strong analytical and problem solving skills
• B.S. in Computer Science or equivalent with 5+ years’ experience in dev or ops roles.


Additional Skills desired:

• Experience with the Django framework
• Experience with JBoss and ActiveMQ
• Experience with Java, Maven and Unit Test Tools like JUnit and TestNG
• Experience with VM systems like VBox and VM managers like Vagrant

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Sr. Software Developer Engineer (DevOps)

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Bridgewater, NJ Development Job ID 2201

Responsibilities:
The DevOps team is responsible for ensuring that the NPAC system is buildable, deployable and operationally supportable.  We work with stakeholders on the development, QA, and operations teams and participate in the review of requirements and test planning and execution.  As necessary, we participate in overall architecture design and third party software evaluation.   We provide troubleshooting support to customers as needed.
•    Work closely with the software engineering and product management teams to build, deliver and manage our services with high uptime.
•    Work on deploying system in Dev, Integration, QA, and production, both by developing automation tools and by executing deployments
•    Work on build infrastructure software (CI systems, artifact repositories, release management systems), and support of the regular builds

Required Qualifications:
•    Experience with Splunk and installing Splunk in a cluster environment.
•    Experience with continuous integration tools such as Jenkins and artifact repositories such as Nexus.
•    Experience with system configuration automation tools like Ansible, and packaging and distribution systems like yum/rpm and PyPI.
•    CLI and Scripting skills on Linux.
•    Experience with Python.
•    Experience working with Source Code Control systems like Subversion.
•    Strong communication, teaming and collaboration skills, and ability to partner with software engineers.
•    Strong analytical and problem solving skills
•    B.S. in Computer Science or equivalent with 5+ years’ experience in dev or ops roles.

Additional Skills desired:
•    Experience with the Django framework
•    Experience with JBoss and ActiveMQ 
•    Experience with Java, Maven and Unit Test Tools like JUnit and TestNG
•    Experience with VM systems like VBox and VM managers like Vagrant

View full description Apply

Director of Enterprise Channel Management

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US/Remote Sales Job ID 2200

The Director of Channel Management role will be focused on maintaining strong channel partner relationships, developing and implementing channel sales strategies, growing the number of end customers, transactions and revenue flowing through channel partners and managing channel conflicts. This role will focus on the iconectiv Enterprise market portfolio and will be responsible for channel partner growth and renewal.

The Channel Manager represents the entire range of company products and services to assigned partners though may focus on a specific solution or product set if focused in a partner vertical market.

Major Duties and Function:

  • Individual contributor responsible for driving sales in assigned channel accounts to include meeting and exceeding sales goals.

  • Develop and maintain key channel relationships.

  • Must be able to develop, keep current and execute Strategic Channel Account plans.

  • Proactively leads a joint partner planning process that develops mutual performance objectives, financial targets, and critical milestones associated with a productive partner relationship.

  • Proactively assesses, clarifies, and validates partner needs on an ongoing basis. • Sells through partner organizations to end users in coordination with partner sales resources.

  • Manages potential channel conflict with other firm sales channels by fostering excellent communication internally and externally, and through strict adherence to channel rules of engagement.

  • Working with program management, ensures partner compliance with partner agreements.

  • Drives adoption of company programs among assigned partners.

  • Improve and drive product and services specific strategies and sales cycles.

  • Effectively position iconectiv’s entire suite of products as applicable to each channel partner.

  • Coordinates company resources to including product management, program management, marketing, sales support, senior and executive management, and other organizations as may be necessary.

  • Develop and participate in joint marketing efforts, market development programs

  • Follow corporate deal approval process.

  • Support Channel Partners in large end-customer sales engagements.

  • Travel to key channel customer sites and are a regular and required activity.

Qualifications You Must Have:

  • 5-10+ years’ experience in channel sales management in a business-to-business environment.

  • Provable success selling through channel partners.

  • Strong understanding of the addressable market and their business models.

  • 10+ years’ experience in a technology sales environment (software products and technology services, SaaS)

  • Strong data analysis, forecasting, and reporting skills (Excel, CRM/PRM Reporting Tools).

  • Experience with reseller and partner sales channels, as well as direct sales.

  • Outstanding organizational and interpersonal skills.

  • Ability to handle multiple tasks simultaneously and prioritize accordingly.

  • Results driven, team player with strong sense of responsibility.

  • Ability to work with a minimum level of supervision.

  • Excellent written and verbal communication skills.

  • Strong English language skills (verbal and written) Multi-lingual is a plus.

  • Business, marketing, telecommunications or equivalent degree required, MBA preferred...

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Director of Sales – Mexico, Central America

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US/Remote Sales Job ID 2196

Responsibilities:
The Director of Sales role will be focused on developing sales strategies, executing sales plans, creating customer interest.  This role will focus on the iconectiv Carrier market portfolio and will be responsible for closing both new business and renewal business
 
Major Duties and Function:
•    Individual contributor responsible for driving sales in assigned territory to include meeting and exceeding sales goals.
•    Develop and maintain key client relationships. 
•    Must be able to develop, keep current and execute Strategic Account/Territory plans.
•    Improve and drive product and services specific strategies and sales cycles.
•    Leverage existing relationships to position iconectiv’s entire suite of products
•    Follow corporate deal approval process.
•    Travel to key customer sites are a regular and required activity.

Qualifications You Must Have:
•    10+ years’ experience with the demonstrated ability to exceed quarterly sales quotas. 
•    Provable success selling to carriers.  
•    Strong understanding of the addressable market and their business models.
•    10+ years’ experience in a technology sales environment (software products and technology services)
•    Strong data analysis, forecasting, and reporting skills (Excel, CRM Reporting Tools).
•    Experience with reseller and partner sales channels, as well as direct sales.
•    Outstanding organizational and interpersonal skills.
•    Ability to handle multiple tasks simultaneously and prioritize accordingly.
•    Results driven, team player with strong sense of responsibility.
•    Ability to work with a minimum level of supervision.
•    Excellent written and verbal communication skills.
•    Strong English language skills (verbal and written) Multi-lingual is a plus.
•    Business, marketing, telecommunications or equivalent degree required.

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