The Pulse

There are 42M toll-free numbers available today and that continues to grow – especially with the introduction of the new 833 numbers. If managing toll-free numbers was easy, everybody would do it. But it’s not. It’s extraordinarily complicated and growing more so every day. iconectiv TruReach Toll-Free 8MS is a fully supported, cloud-based platform that integrates into existing customer service operations and ensures the efficient management of toll-free numbers.

In a type of robocall scam known as “wangiri” or one-ring, fraudsters call but hang up after the first ring. When consumers and businesses call back, they don’t realize that it’s a premium telephone number and they are charged a high fee. According to CFCA’s 2019 Fraud Loss Survey, one-ring “wangiri” fraud accounts for more than $1.82B in annual losses.

With the FCC September 28 mandate upon us, many are wondering what that could mean for inbound calls to the United States.

It’s no surprise that spam and illegal robocalls have caused consumers to stop answering their calls. Especially when you consider that more than 6.3 billion spoofed calls were made as of March 2021, according to FCC Commissioner Geoffrey Starks, and the fact that $1.8 billion is lost annually due to fraudulent activities, including “wangiri” one-ring scams.