Who We Are

Unparalleled leadership and legacy in global communications

 

A professionally challenging and rewarding place to work, we believe our employee’s knowledge, skills, and experience are our most valued assets. We recognize that with a competitive and comprehensive package that includes competitive base & incentive pay; medical, dental, life insurance; disability programs; Health Savings Account (HSA) and Flexible Spending Accounts (FSA); Savings/401(k), paid time off; education assistance and training.

We are proud to be an EOE Minorities/Females/Protected Veterans/Disabled employer. The company's status is a VEVRAA Federal Contractor. Request Priority Protected Veteran Referrals. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Company Highlights

  • 30 Years Experience
  • 500+ Employees
  • 1200+ Customers
  • Global Company


Accommodations for Applicants with Disabilities

iconectiv is an Equal Employment Opportunity/Affirmative Action Employer and provides reasonable accommodation in its application process for qualified individuals with disabilities and disabled veterans. If you have difficulty using our online career page due to your disability and need accommodation, you may e-mail us at recruiting@iconectiv.com. Please use "Accommodation Request" as the subject line of your email or call us at 732-699-4414.

 

Life at iconectiv

We are thinkers. We are engineers. We are developers.

We are Thinkers

We are Thinkers

move to the next level

"iconectiv envisions a world without boundaries, where the ability to access and exchange information is simple, secure and seamless."
 

We are Engineers

We are Engineers

We are Engineers

“We are the builders driving telecom digital. We are the team providing security and scalability for application and infrastructure that powers the industry.”
 

We are Developers

We are Developers

We are Developers

“We are code ninjas skilled in many crafts. This is the home for the tech talent that wants to own a stake in the industry uprising.”
 

Open Positions

CTR Industry Test Engineer

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Piscataway, NJ Engineering Job ID 2156

Responsibilities: 
This is an opportunity to join a cutting edge team developing and implementing a mission-critical Software application. As an Industry Test Engineer, you will gain an in-depth technical understanding of our product functionality and architecture and become part of our product acceptance and roll-out. You will work closely with Systems Engineering, Development, Quality Assurance, and our end customers to execute suites of functional test cases, aiming to ensure delivery of high-quality software. In this role, you will need to possess a broad view of the entire product functionality and how the application is being used by our customers in production.

In addition, you will have following responsibilities:

·     Managing the customer relationship during joint solution testing
·     Partner with software developers and quality assurance testers to create/optimize test tools and implement automation concurrent with product development
·     Analyze and report defects / test results and be able to deduce chain of events leading to failures
·     Communicate critical issues and status updates in a timely manner to the internal teams and management

Required Qualifications:
·     Outstanding verbal skills
·     Basic Project management skills in order to define and manage the testing cycle with the customer
·     Experience testing in a production environment
·     Analytic and troubleshooting skills
·     Ability to translate business and regulatory requirements into unit and solution level test cases.
·     Minimum of 3 years of experience working in Software/application testing and with QA methodologies, with the ability to prioritize across multiple tasks.
·     Basic Linux/UNIX skills
·     Basic SQL skills
·     Strong time management skills with a history of meeting commitments.
·     B.S. in Computer Science or equivalent with -2-3 years' of working experience.
 
Additional Skills:
·     Previous interoperability testing experience
·     Experience verifying carrier grade, highly available systems’ performance for effectiveness, growth/scaling requirements, security, and compliance with regulatory mandates such as the FCC.
·     Knowledge on US Telecom Numbering and Number Portability requirements and systems is a plus
·     Previous participation in a complete, ground-up product deployment.

View full description Apply

CTR Industry Test Engineer

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Piscataway, NJ Engineering Job ID 2155

Responsibilities: 
This is an opportunity to join a cutting edge team developing and implementing a mission-critical Software application. As an Industry Test Engineer, you will gain an in-depth technical understanding of our product functionality and architecture and become part of our product acceptance and roll-out. You will work closely with Systems Engineering, Development, Quality Assurance, and our end customers to execute suites of functional test cases, aiming to ensure delivery of high-quality software. In this role, you will need to possess a broad view of the entire product functionality and how the application is being used by our customers in production.

In addition, you will have following responsibilities:

·     Managing the customer relationship during joint solution testing
·     Partner with software developers and quality assurance testers to create/optimize test tools and implement automation concurrent with product development
·     Analyze and report defects / test results and be able to deduce chain of events leading to failures
·     Communicate critical issues and status updates in a timely manner to the internal teams and management

Required Qualifications:
·     Outstanding verbal skills
·     Basic Project management skills in order to define and manage the testing cycle with the customer
·     Experience testing in a production environment
·     Analytic and troubleshooting skills
·     Ability to translate business and regulatory requirements into unit and solution level test cases.
·     Minimum of 3 years of experience working in Software/application testing and with QA methodologies, with the ability to prioritize across multiple tasks.
·     Basic Linux/UNIX skills
·     Basic SQL skills
·     Strong time management skills with a history of meeting commitments.
·     B.S. in Computer Science or equivalent with -2-3 years' of working experience.
 
Additional Skills:
·     Previous interoperability testing experience
·     Experience verifying carrier grade, highly available systems’ performance for effectiveness, growth/scaling requirements, security, and compliance with regulatory mandates such as the FCC.
·     Knowledge on US Telecom Numbering and Number Portability requirements and systems is a plus
·     Previous participation in a complete, ground-up product deployment.

View full description Apply

Senior Deployment Engineer

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Piscataway, NJ Operations Job ID 2154

Responsibilities:
The Senior Deployment Engineer works closely with the Number Portability Administration Center (NPAC) operations, development and project management teams to identify, document, plan and implement requirements related to the deployment of various software products and applications to our development, test and production environments.    

The Senior Deployment Engineer will serve as the primary liaison between Operations and the application development, engineering, and third party provider teams.  In this capacity, the Senior Deployment Engineer is also a leader for change and process improvement to support the NPAC team’s internal requirements necessary to achieve the Service Level Requirements (SLRs) of the industry. The position will actively work with the Service Desk and Application Support team within the Network and Services Operations Center (NSOC) to facilitate the successful deployment of NPAC applications. 

Development of a thorough understanding of the production solution is critical to being successful in this role.  In addition, you will have the following responsibilities:
•    Business / Functional Knowledge – understands business drivers and core application functionality in area of focus. 
•    Communication Skills – strong listening, and oral/written communications skills, include the ability to facilitate interactive sessions with business / functional personnel.
•    Interpersonal Skills – able to interact effectively at all organizational levels, function in a team-driven environment, and manage conflict effectively and constructively.
•    Results-oriented with creative approach to solving business problems.
•    Negotiation and Consensus-Building – able to facilitate discussion and reach resolution.  
•    Business Process Improvement and Change Management – awareness and focus on continuous improvement; seeks and is comfortable recommending change. 
•    Technical - Knowledge of SDLC, core application functionality, and awareness of emerging technology in area of focus.   
•    Analytical Skills – inclusive of business statistics and quantitative decision-making.
•    Project Management – knowledge of project management fundamentals; able to use project management tools and participate effectively in a structured project management environment.
•    Quality – understands and applies software quality management concepts, including testing and service level agreement management.
•    Communicate with the executive team, the business clients and the implementation teams on status, experiences, lessons learned, and on-going needs
•    Collaborate with Software Systems Engineering, Quality Assurance, Program Management, Software Development, Systems Administration and third-party infrastructure and tool providers to understand the platform readiness and oversee the service transition from development to in-service. 
•    Work closely with the transition team to define testing requirements for pre-activation, and ensure the application meets the functional, reliability, performance and security requirements
•    Continuous improvement of the operational procedures and customer experience by providing regular feedback on how to enhance, grow, and tune the platform and processes related to deployment

Required Qualifications:
•    Bachelor degree or equivalent experience in Computer Science (CS), Computer Information Systems (CIS), Management Information Systems (MIS), or related field.
•    Knowledge of IT service operations and management
•    Experience verifying carrier grade, highly available systems’ performance for effectiveness, growth/scaling requirements, security, and compliance with regulatory mandates such as the FCC.
•    Superb troubleshooting, problem determination and resolution skills required
•    Experience with Software and Application deployment
•    Ability to translate business and regulatory requirements into product deployment and operational processes.
•    Minimum of 7 years of relevant working experience.

Additional Skills:
•    Previous participation in a complete, ground-up product deployment
•    Understanding of Relational Database Management System concepts; especially in the Oracle Database product line
•    Understanding of agile software development principles and knowledge of IBM Rationale and Testing Work Bench a plus
•    Strong organizational skills, attention to detail and the ability to handle multiple projects simultaneously while meeting deadlines.
•    Willingness to work in 24/7 environments in case the need arises

View full description Apply

Customer Service Desk Analyst

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Piscataway, NJ Customer Support Job ID 2153

Responsibilities:
Customer service and other soft skills are vital, while basic PC, laptop and network connectivity troubleshooting skills are desired. This customer services desk will provide end user support of proprietary business applications and standard (off the shelf) client software while providing outstanding customer service. The person that demonstrates initiative and self-direction in this fast paced company will find ample professional growth opportunities.

• Monitor and respond to multiple channels of customer contact including chat, email, and phone.   
• Support the following types of calls, questions, or tickets:
• Customer Service
• Billing
• Application Troubleshooting
• Assisting customers perform porting related tasks.
• Executing planned porting activities for service providers.  
• Data Entry 
• Use critical thinking skills to troubleshoot incidents which will also include working with other departments to satisfy customer needs.
• Learn and understand all provided training materials associated with the industry, the application, customer service, and related processes/procedure 
• Gain a full understanding of internal processes and assist as needed

Required Qualifications:
• BA degree is preferred 
• Minimum 3 years of customer service experience is desired.
• Excellent phone and verbal communication skills
• Working knowledge of Oracle SQL, UNIX skills preferred.
• Experience using “Chat” to  support customers (requires good spelling)
• Any application support experience would be a plus 
• Superior MS Office Skills
• Good writing skills and the ability to author professional correspondence
• Excellent work ethic and customer focus
• Initiative, critical thinking and good follow through are key characteristics 
• Any experience with ServiceNow or similar ticketing system would be a plus

Additional Skills:
• Familiarity with Java Application Middleware; specifically Red Hat Jboss Enterprise Advanced Platform
• Understanding of Relational Database Management System concepts; especially in the Oracle Database product line
• Understanding of agile software development principles and knowledge of IBM Rationale and Testing Work Bench a plus
• Familiarity with the following languages and technologies: JSON, HTML, JavaScript, Web Services, XML, CSS, Perl, Source Control and Configuration Management tools
• Willingness to work in 24/7 environment.

View full description Apply

Product Marketing Analyst

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Piscataway, NJ Marketing Job ID 2152

Responsibilities:
The Product Marketing Analyst will be responsible for conducting and communicating the market research and analysis that informs product strategy. The person in this role will plan and execute product marketing initiatives globally (e.g. product launches) and assist in the development of product positioning and messaging to ensure product differentiation.  Additionally, the Product Marketing Analyst will spearhead the development of sales enablement tools in partnership with marketing communications.   

Key responsibilities include: 
•    Market research and analysis
•    Competitive research and analysis
•    Development of key product positioning statements and supporting materials
•    Regular communication of market trends and findings to Product Management and various internal stakeholders
•    Creation and execution of annual Strategic Product Marketing Plans and product-specific Go-to-Market Plans
•    Development and execution of Product Launch Plans
•    Creation of Sales Enablement Tools, messaging, and product content in partnership with marketing communications 
•   Work in coordination with Product Management, Marketing Communications, and Sales to ensure consistent presentation of core product marketing messages 

Requirements:
•    Master of Business Administration (MBA) or Bachelor’s degree (BA or BS) AND 2-3 years of relevant work experience at a communications/technology company
•    Demonstrated experience conducting financial and market analysis
•    Ability to effectively communicate technical/complex information and recommendations succinctly and an impactful manner
•    Multitasker who can effectively prioritize, oversee, and facilitate multiple projects and requests 
•    Ability to collaborate with cross-functional teams, including technical and non-technical staff
•    High degree of comfort with Microsoft® Excel 
•    Unparalleled written and verbal communication skills
•    Travel 10-25%

Additional Skills:
•    Interest in career pursuit in the fields of Product Marketing or Product Management. 

View full description Apply

Product Marketing Analyst

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Piscataway, NJ Marketing Job ID 2151

Responsibilities:
The Product Marketing Analyst will be responsible for conducting and communicating the market research and analysis that informs product strategy. The person in this role will plan and execute product marketing initiatives globally (e.g. product launches) and assist in the development of product positioning and messaging to ensure product differentiation.  Additionally, the Product Marketing Analyst will spearhead the development of sales enablement tools in partnership with marketing communications.   

Key responsibilities include: 
•    Market research and analysis
•    Competitive research and analysis
•    Development of key product positioning statements and supporting materials
•    Regular communication of market trends and findings to Product Management and various internal stakeholders
•    Creation and execution of annual Strategic Product Marketing Plans and product-specific Go-to-Market Plans
•    Development and execution of Product Launch Plans
•    Creation of Sales Enablement Tools, messaging, and product content in partnership with marketing communications 
•   Work in coordination with Product Management, Marketing Communications, and Sales to ensure consistent presentation of core product marketing messages 

Requirements:
•    Master of Business Administration (MBA) or Bachelor’s degree (BA or BS) AND 5-6 years of relevant work experience at a communications/technology company
•    Demonstrated experience conducting financial and market analysis
•    Ability to effectively communicate technical/complex information and recommendations succinctly and an impactful manner
•    Multitasker who can effectively prioritize, oversee, and facilitate multiple projects and requests 
•    Ability to collaborate with cross-functional teams, including technical and non-technical staff
•    High degree of comfort with Microsoft® Excel 
•    Unparalleled written and verbal communication skills
•    Travel 10-25%

Additional Skills:
•    Interest in career pursuit in the fields of Product Marketing or Product Management. 

View full description Apply

Security Operations Analyst

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Piscataway, NJ Security Job ID 2150

Responsibilities:
The Security Operations Analyst will be part of Network Security Operations Center team. Primary emphasis will be placed on daily monitoring and review of network, system, and application events to identify potential security incidents. Depending on the skills and ability to improve there will be opportunities within the team. The Security Analyst may be required to:

•    Analyze potential infrastructure security incidents to determine if incident qualifies as a legitimate security breach
•    Perform preliminary log collection and incident investigations, determining the cause of the security incident and preserving evidence for potential legal action
•    Interface with technical personnel and other teams as required
•    Initiate escalation procedure to counteract potential threats/vulnerabilities
•    Appropriately inform and advise team leads and managers on incidents and incident prevention
•    Document and conform to processes related to security monitoring
•    Participate in knowledge sharing with other analysts and develop solutions efficiently
•    Shift work
•    Limited local travel possible

Required Qualifications: 
•    4+ years security experience
•    Analytical and problem solving skills
•    Ability to manage multiple tasks
•    Basic knowledge of IT technologies, ideally related to Security
•    Basic knowledge of Windows server and Unix/Linux operating systems
•    Interest in Security, Network and Server Monitoring technologies
•    Proficiency in written and spoken English
•   Entry-to-immediate level certification or willingness to obtain. That demonstrates a knowledge of secuirty concepts (e.g., Security+, GSEC, CEH, ECSA, SSCP, CCNA-Security)
•   Bachelor's Degree in Computer Science, INformation Security, related field or equivalent work experience required
•    Willingness to learn and improve

Additional Skills: 
•    Knowledge of Networking protocols and technologies, e.g. TCP/IP, Firewalls, Routers, etc.
•    Knowledge of Security principles, techniques and technologies
•    Understanding the technical aspects of the Information Security
•    Experience with Security Information and Event Management (SIEM) tools. MacAfee experience a plus
•    Experience with Vulnerability scanners
•    Programming and scripting skills
•    Basic Linux networking and operating system administration
•    Basic Telecom industry knowledge
•    Ability to work in dynamic environment
•    Strong organizational skills, attention to detail and the ability to handle multiple tasks simultaneously while maintaining high standards

View full description Apply

Security Operations Analyst

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Piscataway, NJ Security Job ID 2149

Responsibilities:
The Security Operations Analyst will be part of Network Security Operations Center team. Primary emphasis will be placed on daily monitoring and review of network, system, and application events to identify potential security incidents. Depending on the skills and ability to improve there will be opportunities within the team. The Security Analyst may be required to:

•    Analyze potential infrastructure security incidents to determine if incident qualifies as a legitimate security breach
•    Perform preliminary log collection and incident investigations, determining the cause of the security incident and preserving evidence for potential legal action
•    Interface with technical personnel and other teams as required
•    Initiate escalation procedure to counteract potential threats/vulnerabilities
•    Appropriately inform and advise team leads and managers on incidents and incident prevention
•    Document and conform to processes related to security monitoring
•    Participate in knowledge sharing with other analysts and develop solutions efficiently
•    Shift work
•    Limited local travel possible

Required Qualifications: 
•    4+ years security experience
•    Analytical and problem solving skills
•    Ability to manage multiple tasks
•    Basic knowledge of IT technologies, ideally related to Security
•    Basic knowledge of Windows server and Unix/Linux operating systems
•    Interest in Security, Network and Server Monitoring technologies
•    Proficiency in written and spoken English
•   Entry-to-immediate level certification or willingness to obtain. That demonstrates a knowledge of secuirty concepts (e.g., Security+, GSEC, CEH, ECSA, SSCP, CCNA-Security)
•   Bachelor's Degree in Computer Science, INformation Security, related field or equivalent work experience required
•    Willingness to learn and improve

Additional Skills: 
•    Knowledge of Networking protocols and technologies, e.g. TCP/IP, Firewalls, Routers, etc.
•    Knowledge of Security principles, techniques and technologies
•    Understanding the technical aspects of the Information Security
•    Experience with Security Information and Event Management (SIEM) tools. MacAfee experience a plus
•    Experience with Vulnerability scanners
•    Programming and scripting skills
•    Basic Linux networking and operating system administration
•    Basic Telecom industry knowledge
•    Ability to work in dynamic environment
•    Strong organizational skills, attention to detail and the ability to handle multiple tasks simultaneously while maintaining high standards

View full description Apply

Regional Sales Vice President - APAC

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MITS-India Sales Job ID 2148

General Responsibilities
The Regional Sales Vice President role will be focused on developing sales strategies, building a high performance team of Sales Directors, executing sales plans, creating customer interest, working with channel partners where appropriate.  This role will focus on the iconectiv Carrier market portfolio and will be responsible for closing new business and renewal business
 
Major Duties and Function:
•    Senior sales leader responsible for driving sales in designated Region to include exceeding sales goals.
•    Develop and maintain senior key client relationships.
•    Hire, develop and support a team of high performance sales people.
•    Drive the development, management and execution of Strategic Account/Territory plans of the regional sales team.
•    Improve and drive product and services specific strategies and sales cycles.
•    Leverage existing relationships to position iconectiv’s entire suite of products
•    Follow corporate deal approval process.
•    Be present and engaged with customers with your team in Region.

Qualifications You Must Have:
•    15+ years’ experience with the demonstrated ability to exceed quarterly sales quotas.  
•    Provable success selling to carriers.  
•    Strong understanding of the addressable market and their business models.
•    15+ years’ experience in a technology sales environment (software products and technology services)
•    Strong data analysis, forecasting, and reporting skills (Excel, CRM Reporting Tools).
•    Experience with reseller and partner sales channels, as well as direct sales.
•    Outstanding organizational and interpersonal skills.
•    Ability to handle multiple tasks simultaneously and prioritize accordingly.
•    Results driven, team player with strong sense of responsibility and accountability.
•    Need to be an active participant in iconectiv management team.
•    Excellent written and verbal communication skills.
•    Business, marketing, telecommunications or equivalent degree required.

View full description Apply

CTR Senior Integration Test Engineer

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Piscataway, NJ Engineering Job ID 2146

Responsibilities:
Design and implement integration testing infrastructures via manual and automated methodologies to validate a large scale application deployment, partner with software developers to create/code test tools and implement automation concurrent with product development.  In this role, you will need to possess a broad view of the product architecture and deployment to ensure the integration of core and non-core functionality of the solution.  

In addition, you will have following responsibilities:
•    Participate in software code/design/requirements review processes and design and execute a comprehensive integration test strategy with a full understanding of the Software Development Life Cycle
•    Collaborate with Software Quality Assurance, System Engineering and Architecture, Program Management, and Software Development teams in all aspects of the development lifecycle from early design feedback, functional automation, reliability, stress, performance, integration testing, through to supporting production issues. 
•    Lead feature testing efforts by developing, maintaining, and executing test cases, analyze and report results, track defects, and participate in day to day QA support activities. 

Required Qualifications:
•    Strong background in Linux operating systems in VM environments, including an understanding Linux configurations
•    Experience with Oracle and strong knowledge of SQL and database design/architecture.
•    Ability to develop integration test case strategies to ensure integration and functionality of the solution components.
•    Experience in automation testing with commercially available tools.
•    Experience testing systems requiring strong analytical and troubleshooting skills.
•    Experience working with and managing test metric reporting
•    Experience with SDLC Management tools.
•    Knowledge and experience in the following languages and technologies: Java, SQL, JSON, HTML, JavaScript, Web Services, XML, CSS, Perl, Source Control and Configuration Management tools
•    Leadership skills with the ability to lead and provide guidance to small teams.
•    Strong written and verbal communications skills.
•    Strong time management skills with a history of meeting commitments.
•    B.S. in Computer Science or equivalent with 8+ years of working experience.

Additional Skills:
•    Experience verifying carrier grade, highly available systems’ performance for effectiveness, growth/scaling requirements, security, and compliance with regulatory mandates such as the FCC.
•    Knowledge on US Telecom Numbering and Number Portability requirements and systems is a plus
•    Previous participation in a complete, ground-up product deployment.
•    Demonstrated experience of when to leverage existing solutions/tools versus when to design, innovate and author new automation solutions from scratch.
•    Experience working and utilizing tools in a continuous improvement environment.

View full description Apply

Senior Integration Test Engineer

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Piscataway, NJ Engineering Job ID 2145

Responsibilities:
Design and implement integration testing infrastructures via manual and automated methodologies to validate a large scale application deployment, partner with software developers to create/code test tools and implement automation concurrent with product development.  In this role, you will need to possess a broad view of the product architecture and deployment to ensure the integration of core and non-core functionality of the solution.  

In addition, you will have following responsibilities:
•    Participate in software code/design/requirements review processes and design and execute a comprehensive integration test strategy with a full understanding of the Software Development Life Cycle
•    Collaborate with Software Quality Assurance, System Engineering and Architecture, Program Management, and Software Development teams in all aspects of the development lifecycle from early design feedback, functional automation, reliability, stress, performance, integration testing, through to supporting production issues. 
•    Lead feature testing efforts by developing, maintaining, and executing test cases, analyze and report results, track defects, and participate in day to day QA support activities. 

Required Qualifications:
•    Strong background in Linux operating systems in VM environments, including an understanding Linux configurations
•    Experience with Oracle and strong knowledge of SQL and database design/architecture.
•    Ability to develop integration test case strategies to ensure integration and functionality of the solution components.
•    Experience in automation testing with commercially available tools.
•    Experience testing systems requiring strong analytical and troubleshooting skills.
•    Experience working with and managing test metric reporting
•    Experience with SDLC Management tools.
•    Knowledge and experience in the following languages and technologies: Java, SQL, JSON, HTML, JavaScript, Web Services, XML, CSS, Perl, Source Control and Configuration Management tools
•    Leadership skills with the ability to lead and provide guidance to small teams.
•    Strong written and verbal communications skills.
•    Strong time management skills with a history of meeting commitments.
•    B.S. in Computer Science or equivalent with 8+ years of working experience.

Additional Skills:
•    Experience verifying carrier grade, highly available systems’ performance for effectiveness, growth/scaling requirements, security, and compliance with regulatory mandates such as the FCC.
•    Knowledge on US Telecom Numbering and Number Portability requirements and systems is a plus
•    Previous participation in a complete, ground-up product deployment.
•    Demonstrated experience of when to leverage existing solutions/tools versus when to design, innovate and author new automation solutions from scratch.
•    Experience working and utilizing tools in a continuous improvement environment.

View full description Apply

CTR Network Engineer

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Piscataway, NJ Operations Job ID 2144

Responsibilities: 
•    Provide network engineering and architecture governance.
•    Design, test, and inspect data communications systems.
•    Work with data center staff managing network equipment on behalf of iconectiv to design, implement and test network expansions and changes.
•    Perform network modeling, analysis, and planning.
•    Deploy, install and configure hardware such as switches, routers, load balancers, network monitoring systems and security related products.
•    Develop test plans, implementation plans, and project timelines for various network initiatives.
•    Direct and guide junior members of the team.
•    Write functional requirements/specifications documents.
•    Assess vendor development/test strategies.
•    Perform network troubleshooting to isolate and diagnose common network problems.
•    Perform network maintenance activities - upgrade network hardware, IOS upgrades and network routing configuration implementations and modifications, as required. 
•    Be able to advise and present to senior management technology related issues and trends.
•    Be available to support the needs of the business 24 x 7 via on-call when there is an urgent need or outage that needs to be investigated or addressed.

Required Qualifications: 
•    BS or MS in Network Engineering and Administration or related technology field.
•    At least 10 years of IT Network experience.
•    Strong experience in the areas of Network requirements analysis, architecture, engineering, operations and maintenance.
•    Experience with Cisco router, ASA, and switching (Catalyst, Nexus) systems, F5 load balancing and network monitoring tools.
•    Experience in the following areas: WAN, LAN, Switching, and IP addressing, Routing Protocols, Firewalls, IPSec VPN tunnels and network/data security.
•    Experience with SNMP – and NetFlow-based network monitoring and management
•    Experience with infrastructure cabling and premise guideline specifications
•    Experience with various operating systems and environments (Windows, Linux, Solaris).

Additional Skills: 
•    Excellent written and verbal skills; ability to create and maintain comprehensive network documentation.
•    Ability to communicate with executive management.

View full description Apply

Network Engineer

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Piscataway, NJ Operations Job ID 2143

Responsibilities: 
•    Provide network engineering and architecture governance.
•    Design, test, and inspect data communications systems.
•    Work with data center staff managing network equipment on behalf of iconectiv to design, implement and test network expansions and changes.
•    Perform network modeling, analysis, and planning.
•    Deploy, install and configure hardware such as switches, routers, load balancers, network monitoring systems and security related products.
•    Develop test plans, implementation plans, and project timelines for various network initiatives.
•    Direct and guide junior members of the team.
•    Write functional requirements/specifications documents.
•    Assess vendor development/test strategies.
•    Perform network troubleshooting to isolate and diagnose common network problems.
•    Perform network maintenance activities - upgrade network hardware, IOS upgrades and network routing configuration implementations and modifications, as required. 
•    Be able to advise and present to senior management technology related issues and trends.
•    Be available to support the needs of the business 24 x 7 via on-call when there is an urgent need or outage that needs to be investigated or addressed.

Required Qualifications: 
•    BS or MS in Network Engineering and Administration or related technology field.
•    At least 10 years of IT Network experience.
•    Strong experience in the areas of Network requirements analysis, architecture, engineering, operations and maintenance.
•    Experience with Cisco router, ASA, and switching (Catalyst, Nexus) systems, F5 load balancing and network monitoring tools.
•    Experience in the following areas: WAN, LAN, Switching, and IP addressing, Routing Protocols, Firewalls, IPSec VPN tunnels and network/data security.
•    Experience with SNMP – and NetFlow-based network monitoring and management
•    Experience with infrastructure cabling and premise guideline specifications
•    Experience with various operating systems and environments (Windows, Linux, Solaris).

Additional Skills: 
•    Excellent written and verbal skills; ability to create and maintain comprehensive network documentation.
•    Ability to communicate with executive management.

View full description Apply

CTR Industry Test Engineer

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Piscataway, NJ Engineering Job ID 2142

Responsibilities: 
This is an opportunity to join a cutting edge team developing and implementing a mission-critical Software application. As an Industry Test Engineer, you will gain an in-depth technical understanding of our product functionality and architecture and become part of our product acceptance and roll-out. You will work closely with Systems Engineering, Development, Quality Assurance, and our end customers to execute suites of functional test cases, aiming to ensure delivery of high-quality software. In this role, you will need to possess a broad view of the entire product functionality and how the application is being used by our customers in production. In addition, you will have following responsibilities:

·     Managing the customer relationship during joint solution testing
·     Partner with software developers and quality assurance testers to create/optimize test tools and implement automation concurrent with product development
·     Analyze and report defects / test results and be able to deduce chain of events leading to failures
·     Communicate critical issues and status updates in a timely manner to the internal teams and management

Required Qualifications:
·     Outstanding verbal skills
·     Basic Project management skills in order to define and manage the testing cycle with the customer
·     Experience testing in a production environment
·     Analytic and troubleshooting skills
·     Ability to translate business and regulatory requirements into unit and solution level test cases.
·     Minimum of 3 years of experience working in Software/application testing and with QA methodologies, with the ability to prioritize across multiple tasks.
·     Basic Linux/UNIX skills
·     Basic SQL skills
·     Strong time management skills with a history of meeting commitments.
·     B.S. in Computer Science or equivalent with -2-3 years' of working experience.
 
Additional Skills:
·     Previous interoperability testing experience
·     Experience verifying carrier grade, highly available systems’ performance for effectiveness, growth/scaling requirements, security, and compliance with regulatory mandates such as the FCC.
·     Knowledge on US Telecom Numbering and Number Portability requirements and systems is a plus
·     Previous participation in a complete, ground-up product deployment.

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CTR Senior Systems Administrator

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Piscataway, NJ Operations Job ID 2137

Responsibilities:
The System Administration team is comprised of subject matter experts organized categorically into areas of specialization. This allows each specialized team member to focus their energies on specific tasks more efficiently. Each member, however, must have sufficient knowledge in all other areas of expertise to effectively assist and support another team member when required. This team dynamic will allow each specialist to concentrate on their individual craft while having the capability to meet varying technical demands that may fluctuate during the lifecycle of a project or release. There will be an expectation of some production support duties.

Required Qualifications:
Each member of the System Administration team must at a minimum, be able to perform the following functions. 

•    Must work efficiently in both an individual and group setting, understanding that they serve dual roles, both as a contributor and support.
•    Superb troubleshooting, problem determination and resolution skills required.
•    Proficient in UNIX as an Operating System and a scripting language; specifically Solaris/Linux and its variants.
•    Fundamental UNIX System Administration; including, but not limited to installing, upgrading and managing Linux Operating Systems; namely Solaris 11.3 / Oracle OEL 7.2.
•    Familiarity with Virtual Machine concepts and technologies, with the ability to quickly learn the fundamental skills required to setup, tear down and clone VMs under various hypervisor variants.  Experience with Oracle Virtual Manager, VMWare, and ZFS appliance required.
•    Proficient in installation, management, configuration, and troubleshooting of Java Application Middleware; specifically Red Hat JBoss Enterprise Advanced Platform. 
•    Proficient in Apache Web Server setup, installation and administration, including advanced concepts such as web server load balancing and failover.
•    Knowledge and understanding of Relational Database Management System concepts; especially in the Oracle Database product line.
•    Fundamental understanding of enterprise networking concepts; including LAN internet work switching and routing, Virtual LANs, Firewalls for both copper and fiber networks.
•    Understand differing hardware specifications, technologies and their capabilities; from the micro level such as Processing Units (CPUs), Memory, Storage to the macro level such as multi-geographical computing platforms.
•    Comfortable with transporting, handling, racking, stacking, wiring and powering hardware components; including rack mounted blade chassis, servers, switches, networked storage (SAN/NAS/DAS).
•    Minimum of 5 years of experience.

Additional Skills:
Provides the computing infrastructure for the internal environments, and a subject matter expert in Data Center Engineering (may not have all, but should have some skills)

•    Manage SMB sized Data Center activities; including physical rack/stack/power/cable for all hardware kits and components, including Blades (& Chassis), Servers, Switches/Routers, Storage (SAN/NAS/DAS); experience with HP, IBM and Oracle hardware a plus
•    Managing and administer SMB sized TCP/IP networks, including Switching and Routing between LANs/VLANs, VPNs & Firewalls; experience with Cisco a plus
•    Competency with major hardware vendors such as HP, IBM, Oracle, Cisco are their offerings at the SMB and Enterprise level. 
•    Understand, support and provide feedback for Tier III/IV Data Center specifications and the impacts on the solution

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CTR Operations Engineer Lead

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Piscataway, NJ Operations Job ID 2135

Responsibilities: 
This Operations Engineer Lead position is a six month contract with the potential of moving into a Full Time position. Responsible for maintaining operations and contributing to the completion of tasks under the general direction of manager. Able to handle moderately complex issues independently. Provides technical guidance for directing and monitoring information systems operations. Plans, organizes, and directs the Operations Team to ensure the stable operation of all iconectiv products.  Responsible for managing and setting priorities for the monitoring and maintenance of products. Responsible for managing and setting priorities for the Operations team. Ensures the effective monitoring and response to hardware, software, and network problems. Coordinates and manages the routine and disaster recovery testing and analysis of all elements. 

The Operations Team Lead shall also schedule and direct activities to resolve software problems in a timely and accurate fashion: 
•    Contribute and lead efforts/projects in the deployment, maintenance, and support of current and new data center infrastructure including Disaster recovery center.
•    Lead complex troubleshooting and resolve critical or escalated technical issues over a significant population of affected equipment.
•    Help test and troubleshoot new complex server hardware components and designs.
•    Configure and troubleshoot operational issues. Participate actively in on-call rotations to support our customer, which may include occasional after hours, weekends and national holiday shift work.
•    Lead and take part in the development and of processes and documentation for new areas of work or knowledge. Mentor, train and guide new team members.
•    Write code in Python and have hands on configuration management skills to automate repetitive tasks.
•    Individual should be passionate about proactive monitoring.
•    Have a belief in agile methodologies to enable high team velocity.
•    Monitor system, traffic and routes
•    Work on route quality issues
•    System configurations
•    Onboarding of customers 
•    Coordinate onboarding requests 
•    Keep onboarding tracker
•    Configure customer set ups
•    Testing with customers
•    Evaluate new feature requests from  iconectiv commercial teams
•    Work with software vendor as needed
•    Assist and support offshore and onshore Operations team to provide 24 X 7 operations coverage
•    Create operational reports

Requirements: 
•    B.E degree in Computer Science, Electronics or Electrical Engineering  
•    Minimum 5 years Telecom Operations
•    5 to 8 + years of working in Technical operations experience is a must
•    1+ years of supervisory experience is required
•    Excellent phone and verbal communication skills
•    Superior MS Office Skills
•    Strong business writing skills and the ability to author professional memos, reports, and correspondences
•    Experience with reporting, metrics, SLA management, and quality assurance
•    Strong organizational skills and the ability to build effective working relationships
•    Excellent work ethics and customer focus
•    Initiative, critical thinking and good follow through are key characteristics 
•    Any experience with Service Now or Jira  or similar ticketing system is a must
•    ITIL certification is preferred

Additional Skills:
•    Working knowledge on metrics using Spark, Elastic search and similar big data platforms.
•    Good Exposure to SMS protocols; SS7, GSM, SMPP, SOAP.
•    Fundamental understanding of Internet networking protocols: TCP/IP, TLS, DNS, HTTP, SMTP.
•    Experience with application A2P SMS routing or hubbing.
•    Knowledge of SMS Antispam Filtering
•    Should have sound knowledge of Linux/Unix and SQL queries/scripting.
•    Should be having good analytical & problem solving skills.
•    Good communication skills to handle international customers, technical and non-technical staff.
•    Strong Linux experience including scripting in bash & Python.
•    Self-starter with the ability to work independently / deliver without supervision.
•    Experience implementing DevOps practices.
•    Has a solid understanding of typical network and server infrastructure at a high level.
•    Able to adapt to changes in a dynamic work environment and re-skill as required.
•    Experience managing AWS deployments is a plus.
•    Monitoring experience in Nagios, Zenoss or similar is a plus.
•    Experience working with a diverse, global community is preferred
•    Develop the ability to sense issues and activities and communicate/escalate effectively

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CTR SW Solution Architect - Identity Verification Service

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Piscataway, NJ Development Job ID 2134

Responsibilities:
The focus of this position is on supporting strategic solutions offered to the global Enterprise market in support of Identity Verification. As a Solution Architect (SA), you will lead the definition and design of a solution for mobile authentication to validate identities, including the use of One Time Passcodes (OTP), and fraud detection algorithms that provide nationwide coverage across Mobile Network Operators (MNOs) networks. The SA will be responsible for creating the overall solution architecture and detailed functional system requirements and working with system engineers to define product requirements based on business decisions and strategic company direction.  

This role will also need to understand and dissect the industry standards related to identity authentication and verification management, OTP, and security best practices, working jointly with team members that are both internal and external to iconectiv. Architecting an end-to-end framework capable of supporting a global market will be at the heart of this position. 

Required Qualifications:
•    Bachelors or higher degree in Computer Science or other quantitative discipline
•    At least 10 years’ experience in large data projects in telecom/banking/financial/related industry
•    Experience designing overall solution architecture for cloud data service technologies and Big Data initiatives 
•    Familiarity of  identity authentication and verification management industry standards and requirements
•    Experience in developing system requirements for REST architecture based systems (JSON, XML).
•    Experience in developing requirements for high throughput, low latency systems against large ACID compliant databases, such as telecom routing. 
•    Experience in defining requirements for High Availability and data resilient systems.
•    Experience in defining requirements for reporting systems from large audit logs.
•    Familiarity with DNS, SSL certificates, HTTPS.
•    Familiarity with software security best practices as in OWASP and related data privacy standards.
•    Demonstrated ability to systems engineer requirements for software development.
•    Demonstrated strong problem solving ability.
•    Demonstrated success in a team-oriented environment.
•    Prior development experience in client server systems is a major plus.
•    Excellent interpersonal, verbal, and written skills.
•    Resourceful and creative when faced with unfamiliar problems.

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CTR SW Solution Architect - Network Function Virtualization

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Piscataway, NJ Development Job ID 2133

Overview:
The focus of this position is on supporting strategic solutions offered to the global SDN/NFV market across multiple customer verticals (e.g., Service Providers, NFV software vendors, OSS/BSS solution providers and Enterprises).   As Solution architect, you will lead in the design of a solution for migrating from a hardware focused network to a software focused network without elimination/domination of either. 

The focus will be on identifying solutions to address both physical & virtual location management and identification, voice and data routing based on identification and asset management solutions and SDN integration. The solution will also take into account the interconnection between OSS/BSS and NFV/SDN network and provisioning of resources across both traditional and virtualized systems. This position will be responsible for working with system engineers to define product requirements based on business decisions and strategic company direction and development to design a robust, automated, scalable solution.  

Responsibility includes creating an overall solution architecture and detailed functional system requirements. This role will also need to understand and dissect NFV/SDN industry standards, working jointly with iconectiv team members and customers.  

Required Qualifications:
•    Bachelors or higher degree in Computer Science or other quantitative discipline
•    At least 10 years’ experience in large data projects in telecom/related industry
•    Experience designing overall solution architecture for cloud data service technologies and specific knowledge of NFV industry requirements
•    Proven understanding of SDN orchestration of applications and services across physical and virtual networks
•    Experience in developing requirements for high throughput, low latency systems against large ACID compliant databases, such as telecom routing, is preferred
•    Experience in defining requirements for reporting systems from large audit logs.
•    Demonstrated ability to develop functional system requirements for software development.
•    Demonstrated strong problem solving ability.
•    Demonstrated success in a team-oriented environment.
•    Excellent interpersonal, verbal, and written skills.
•    Resourceful and creative when faced with unfamiliar problems.

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SW Solution Architect - Identity Verification Service

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Piscataway, NJ Development Job ID 2132

Responsibilities:
The focus of this position is on supporting strategic solutions offered to the global Enterprise market in support of Identity Verification. As a Solution Architect (SA), you will lead the definition and design of a solution for mobile authentication to validate identities, including the use of One Time Passcodes (OTP), and fraud detection algorithms that provide nationwide coverage across Mobile Network Operators (MNOs) networks. The SA will be responsible for creating the overall solution architecture and detailed functional system requirements and working with system engineers to define product requirements based on business decisions and strategic company direction.  

This role will also need to understand and dissect the industry standards related to identity authentication and verification management, OTP, and security best practices, working jointly with team members that are both internal and external to iconectiv. Architecting an end-to-end framework capable of supporting a global market will be at the heart of this position. 

Required Qualifications:
•    Bachelors or higher degree in Computer Science or other quantitative discipline
•    At least 10 years’ experience in large data projects in telecom/banking/financial/related industry
•    Experience designing overall solution architecture for cloud data service technologies and Big Data initiatives 
•    Familiarity of  identity authentication and verification management industry standards and requirements
•    Experience in developing system requirements for REST architecture based systems (JSON, XML).
•    Experience in developing requirements for high throughput, low latency systems against large ACID compliant databases, such as telecom routing. 
•    Experience in defining requirements for High Availability and data resilient systems.
•    Experience in defining requirements for reporting systems from large audit logs.
•    Familiarity with DNS, SSL certificates, HTTPS.
•    Familiarity with software security best practices as in OWASP and related data privacy standards.
•    Demonstrated ability to systems engineer requirements for software development.
•    Demonstrated strong problem solving ability.
•    Demonstrated success in a team-oriented environment.
•    Prior development experience in client server systems is a major plus.
•    Excellent interpersonal, verbal, and written skills.
•    Resourceful and creative when faced with unfamiliar problems.

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SW Solution Architect - Network Function Virtualization

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Piscataway, NJ Development Job ID 2131

Overview:
The focus of this position is on supporting strategic solutions offered to the global SDN/NFV market across multiple customer verticals (e.g., Service Providers, NFV software vendors, OSS/BSS solution providers and Enterprises).   As Solution architect, you will lead in the design of a solution for migrating from a hardware focused network to a software focused network without elimination/domination of either. 

The focus will be on identifying solutions to address both physical & virtual location management and identification, voice and data routing based on identification and asset management solutions and SDN integration. The solution will also take into account the interconnection between OSS/BSS and NFV/SDN network and provisioning of resources across both traditional and virtualized systems. This position will be responsible for working with system engineers to define product requirements based on business decisions and strategic company direction and development to design a robust, automated, scalable solution.  

Responsibility includes creating an overall solution architecture and detailed functional system requirements. This role will also need to understand and dissect NFV/SDN industry standards, working jointly with iconectiv team members and customers.  

Required Qualifications:
•    Bachelors or higher degree in Computer Science or other quantitative discipline
•    At least 10 years’ experience in large data projects in telecom/related industry
•    Experience designing overall solution architecture for cloud data service technologies and specific knowledge of NFV industry requirements
•    Proven understanding of SDN orchestration of applications and services across physical and virtual networks
•    Experience in developing requirements for high throughput, low latency systems against large ACID compliant databases, such as telecom routing, is preferred
•    Experience in defining requirements for reporting systems from large audit logs.
•    Demonstrated ability to develop functional system requirements for software development.
•    Demonstrated strong problem solving ability.
•    Demonstrated success in a team-oriented environment.
•    Excellent interpersonal, verbal, and written skills.
•    Resourceful and creative when faced with unfamiliar problems.

View full description Apply